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Nairobi
Celine Muthoni

Celine Muthoni

Counselling Psychologist and Customer Care

Customer Service / Support

Nairobi, Nairobi Area

Social


Services provided

My name is Celine Muthoni.

I am a counsellor and also a customer care service provider .

I am a hardworking, self-driven individual. 

Approximate rate: KSh500 per hour

Experience

African Centre for Women in ICT
Call Center Agent & Data Entry Personnel
September 2023 - Present

  • Address client inquiries and provide exceptional support, ensuring customer satisfaction.
  • Maintain accurate records and manage data entry tasks efficiently.

Arziki Aesthetics                                                            
Personal Assistant to the CEO
September 2023 – February 2024

  • Managed communication and coordinated meetings, contributing to efficient office operations.
  • Provided administrative support, enhancing workflow and client interactions.

Fountain of Hope Treatment Centre
Counsellor & Customer Care Attendant
January 2022 - August 2023

  • Offered counselling and support to clients, improving their overall experience.
  • Managed client documentation and scheduled appointments, ensuring a smooth service delivery.

Naivasha Sub-County Hospital Level 4
Counselling Intern & Volunteer
January 2020 - April 2020

  • Delivered counselling services while engaging in team collaboration, enhancing communication skills.
  • Assisted in group therapy, developing a strong understanding of client needs and support strategies.

Education

I have a diploma in Counselling Psychology which I acquired from The Eldoret National Polytechnic. 

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