CHRISTINE KASAYA
Customer Service / Support
Services offered
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I have had 6years experience working as a call center executive and gained vast knowledge in this field. My knowledge in customer retention and acquiring new sales skills has grown over the years. I find satisfaction in fixing other peoples problems.
Experience
Customer Service Expert with over 5 years' experience working in private sectors. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers and different office tools for recording interactions with clients like the SAP and CRM.
Education
I gained a Diploma in Library and archives at Kenya Teachers Technical university where I gained vast knowledge in Information studies and communication which has really helped me build in my career.
I have a Certificate in Microsoft Office Suite which I passed with a Distinction.
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