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CHRISTINE KASAYA

CHRISTINE KASAYA

Customer Service| Marketing| Digital Marketing

Customer Service / Support

Nairobi, Nairobi Area

Social

Services offered

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I have had 6years experience working as a call center executive and gained vast knowledge in this field. My knowledge  in customer retention and acquiring new sales skills has grown over the years. I find satisfaction in fixing other peoples problems.

 

Call center executive
Customer service expert
Approximate rate: KSh 2,500 per hour

Experience

Customer Service Expert with over 5 years' experience working in private sectors. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers and different office tools for recording interactions with clients like the SAP and CRM.

Education

I gained a Diploma in Library and archives at Kenya Teachers Technical university where I gained vast knowledge in Information studies and communication which has really helped  me build in my career.

I have a Certificate in Microsoft Office Suite which I passed with a Distinction. 

 

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