Best professionals offering customer care agent services in Ruiru

Customer Care Agent Service in Ruiru

Professional Requirements

To provide excellent customer care services, one needs to possess excellent communication and interpersonal skills. A customer care agent should be able to handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner.

Recommended Accreditations and Certifications

While not mandatory, having a certification in customer service or a related field can be beneficial. It demonstrates a commitment to ongoing learning and professional development.

Tips for Choosing the Best Service Provider

When selecting a customer care agent, consider their experience, communication skills, and ability to resolve issues. Look for agents who are knowledgeable about the service or product they are representing.

Questions to Ask Before Hiring

• What experience do you have in customer care?
• How would you handle a difficult customer?
• What is your approach to resolving customer complaints?

Useful References

For more information on customer care services, visit the website of the Kenya Chamber of Commerce or the Kenya Customer Care Association.

Average Prices in Ruiru

The average hourly rate for a customer care agent in Ruiru is between 100 and 200 KES. Rates may vary depending on the agent's experience and the type of service being provided.

Requesting a Quote

To request a quote for a customer care agent, simply fill out the form on the platform with your requirements and preferences. You will receive quotes from qualified agents within a short period of time.

Fees for Customer Care Agent freelancers

The average daily fee for experienced freelancers is 500 KES.

The fee varies depending on the city in which they are located. For instance, the average daily fee for a customer care agent in Nairobi is 600 KES while in Mombasa is 550 KES or in Kitale is 450 KES.