Best professionals offering Customer support services in Nairobi

Customer Support Service

Introduction

The customer support service is a crucial aspect of any business, providing assistance to clients and ensuring their satisfaction with the products or services offered.

Professional Requirements

To perform this service, professionals must have excellent communication skills, be patient and empathetic, and possess a strong understanding of the product or service being offered.

Recommended Accreditations and Certifications

Industry professionals should consider obtaining certifications such as customer service or call center management to demonstrate their expertise and commitment to the field.

Choosing the Best Service Provider

When selecting a customer support service provider, clients should look for professionals with experience in the industry, excellent communication skills, and a strong understanding of the product or service being offered.

Questions to Ask Professionals

• What experience do you have in customer support?
• How will you communicate with me and my clients?
• What methods will you use to resolve issues?

Useful References

For more information on customer support, clients can refer to industry publications and websites that provide tips and best practices for customer service.

Average Prices

The average hourly fee for customer support services in Nairobi, Kenya ranges from 500 to 1,500 KES.

Requesting a Quote

When requesting a quote for customer support services, clients should provide detailed information about their needs and requirements, including the number of hours required and the level of support needed.

Fees for Customer Support freelancers

The average daily fee for the experienced freelancers is 1,500 KES.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Support in Nairobi is 1,000 KES while in Mombasa is 1,200 KES or in Kitale is 900 KES.