Best professionals offering customer support representative services in Kisumu

Customer Support Representative Service

Overview

The customer support representative service offers assistance to clients in resolving their queries and issues related to a product or service.

Professional Requirements

Professionals offering this service should have excellent communication skills, both written and verbal, and be able to work in a team environment.

Accreditation and Certification

Recommended accreditations and certifications for industry professionals include the Certified Customer Service Representative (CCSR) certification and the Certified Support Professional (CSP) certification.

Choosing the Right Service Provider

When selecting a customer support representative service provider, consider their experience, language skills, and ability to meet deadlines.

Questions to Ask Before Hiring

• What experience do you have in customer support?
• What languages do you speak fluently?
• How do you handle difficult customer queries?

References

For more information on customer support representative services, refer to the International Customer Service Institute (ICSI) and the Customer Service Institute of America (CSIA).

Average Prices for Customer Support Representative Services in Kisumu

The average hourly salary for a customer support representative in Kisumu, Kenya is between 150 and 250 KES.

Requesting a Quote

To request a quote for a customer support representative service, simply describe your project requirements and receive multiple quotes from qualified service providers. The platform will handle the rest, ensuring a smooth and efficient process for you.

Fees for Customer Support Representative freelancers

The average daily fee for experienced freelancers is 500 KES.

The fee varies depending on the city in which they are located. For instance, the average daily fee for a Customer Support Representative in Nairobi is 600 KES while in Mombasa is 550 KES or in Kisumu is 500 KES.