
Berdine Atieno.
Sales
Services offered
As a highly qualified Customer Support Representative, my experience aligns well with the qualifications you are seeking for the position, and I am confident that I would make a strong addition to your organization.
My natural communication and negotiation skills make me a uniquely qualified and useful candidate is a plus and I am also adept in quickly ascertaining customer needs, building rapport, recommending, selling and upselling products.
My proactive approach to identifying customer needs and presenting effective solutions has been a repeated factor in my success. I have built a reputation for diffusing tense customer situations with my personable demeanor and authentic approach to understanding their frustrations and the majority of these customers are normally satisfied with the resolution and always return to bring more business.
I understand the importance of the role and I believe that my expertise would be a great match for your company. I am a fast learner and I generally enjoy engaging with people over the phone.
Experience
I have experience in Customer support, Sales and Telesales. I can also be a live chat agent as I have the skills to excel in this role as well.
My natural communication and negotiation skills make me a uniquely qualified and useful candidate. I am also adept in quickly ascertaining customer needs, building rapport, recommending and upselling products
My proactive approach to identifying customer needs and presenting effective solutions has been a repeated factor in my success. I have built a reputation for diffusing tense customer situations with my personable demeanor and authentic approach to understanding their frustrations and the majority of these customers are normally satisfied with the resolution and always return to bring more business.
Education
March 2022-April-2022.
I did a digital customer care course with Generations Program Kenya. I got proper training on being a great customer representative as well as a sales person.
I got a chance to sharpen my organizational and time management skills as these were part of the syllabus.
Professionals who compete with Berdine
Professionals in the same Sales sector as Berdine Atieno.
Professionals from different sectors near Westlands, Nairobi Area
Jobs near Westlands, Nairobi Area
-
Job summary: Customer Service Executive – Danish Speaking · Nairobi County · CCSA Africa is a fast-growing customer experience and sales outsourcing company supporting clients across Europe, · the UK, and global markets.We are expanding our Nordic-language support capability and ...
Nairobi County1 month ago
-
Join us as we build Africa's leading Neobank. Fin is a pioneering fintech company in sub-Saharan Africa, dedicated to creating a credit-led neo-banking platform for the continent. · ...
Nairobi, Nairobi County2 weeks ago
-
We are looking for a Mobility Quality Analyst to monitor, evaluate, and continuously improve the quality of customer interactions across M-KOPA Mobility's contact center operations. This is a high-impact role where your work directly shapes the service experience for thousands of ...
Nairobi, Nairobi County1 week ago