Best professionals offering customer support representative services in Nairobi
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Tecla Mumbua
Customer support representative
Customer Service / Support
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situat ...
Berdine Atieno.
Customer support and Live chat agent.
Sales
As a highly qualified Customer Support Representative, my experience aligns well with the qualifications you are seeking for the position, and I am co ...
Sadie Wangui
Social work
Non-profit / Volunteering
I am passionate about customer service having one and half years of experience .I have mastered the skills of good communication and teamwork.
Michael Mbugua
Self driven
Customer Service / Support
I have 2 years of experience in Customer Service having worked with Majorel-Group Kenya and Jumia Kenya the E-commerce company. · Some of the skills a ...
Eunice Okiya
Sales and customer support representative
Sales
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and c ...
pauline Wambui
Customer Care Services
Telecommunications
I am an ambitious young lady who is coachable.
farby martha
Customer support representatives
Home Services / Social Care
I am ambitious and self-driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I'm not comfortable ...
Lynn Nderitu
Freelancer
Customer Service / Support
I am a student at KCA University, currently pursuing bachelors in IT
Ambi Makau
Customer Service Representative
Customer Service / Support
I am a dynamic and customer-centric professional, fully on growing my career as a customer service professional. Skills and experiences that I have ac ...
Lucy Njoroge
Customer Service
Customer Service / Support
I seek to provide personalized service to clients, backed by consistency and reliability through teamwork while on duty. Avail my expertise and traini ...
Evance Ville
I'm ready for the work.
Tourism / Travel / Hospitality
2years in the field.A self motivated freelancer.
Huey Jemason
Customer Support Representative
Customer Service / Support
I am self-motivated and carry a lot of positivism with me always.
Peninah Gitonga
Good in leading sales.
Customer Service / Support
Excellent communication skills · Analytical Skills · Attention to details
Irene Makachia
Business Administration and Management
Administrative
I am an enthusiastic individual who can work with little to no supervision. A great team player with robust problem-solving skills and maintains an ex ...
Constance Makau
Customer Representative Service
Customer Service / Support
I am young lady with a Diploma in Business Management from Kenya Institute of · Management (KIM) also have diploma in Tours and travel from Pago Insti ...
Customer Support Representative
Description
A customer support representative is a professional who provides assistance to customers through various communication channels such as phone, email, or chat.
The role requires strong problem-solving skills, empathy, and effective communication skills to resolve customer issues in a timely and professional manner.
Professional Requirements
To perform this service, one needs to have a strong educational background in a related field such as business, communications, or customer service.
Industry professionals should have relevant certifications such as customer service certifications or language proficiency certifications.
Tips for Choosing the Best Service Provider
When choosing a customer support representative, consider their experience, language skills, and ability to work under pressure.
Look for professionals with excellent communication skills, both written and verbal, and who can provide timely and effective solutions to customer issues.
Questions to Ask Professionals
- What experience do you have in customer support?
- What language skills do you possess?
- How would you handle a difficult customer?
- Can you provide examples of successful customer support experiences?
Useful References
For more information on customer support, visit the International Customer Service Institute website.
Average Prices
The average hourly fee for a customer support representative in Nairobi, Kenya is between 500 and 1000 KES.
The fee varies depending on the level of experience and language skills of the professional.
Requesting a Quote
To request a quote for a customer support representative, simply describe your project requirements and budget, and our platform will connect you with suitable professionals who can provide you with a quote.
Fees for Customer Support Representative freelancers
The average daily fee for the experienced freelancers is KES 2,500.
The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Support Representative in Nairobi is KES 3,000 while in Mombasa is KES 2,200 or in Kisumu is KES 2,800.
customer support representative jobs near Nairobi
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Customer Service Representative
3 weeks ago
The Cigna Group NairobiYou are responsible for client communication for designated account relationships and contracts. This includes responding to clients in a timely manner, providing complete and accurate information in one go. · Main Responsibilities · You are responsible for client communication f ...
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Customer Support Representative
2 weeks ago
Neo Group Nairobi, Nairobi CountyAttend to customer inquiries promptly and professionally via chat, email and Phone on various issues such as account registration and verification processes (KYC), deposits withdrawals and payment method. · ...
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Customer Support Representative
2 weeks ago
Neo Group NairobiAs part of our continued growth we are recruiting on behalf of one of our local partners leveraging our network of talented professionals across countries together we are committed to delivering data-driven solutions that empower clients and foster professional growth within dyna ...