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    CX Specialist at - Nairobi, Kenya - Oracle

    Oracle
    Oracle Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description
    Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California.

    What you will do

    Oracle CX Suite:


    Oracle Advertising and Customer Experience (CX) offers a connected suite of applications beyond traditional CRM, enabling businesses to create, lead, serve, and nurture lasting customer relationships throughout the customer lifecycle.


    Oracle CX Go-to-Market Objectives:
    Reposition Oracle as the CX innovator in ECEMEA markets.
    Drive net new CX customer acquisition.
    Expand CX footprint with existing customers through elevated technology capabilities.
    Align with customer transformations and programmatic sales plays.


    Oracle CX Sales Team:

    Join the Oracle CX Sales team during a progressive time, assisting customers in redefining technology usage to meet market expectations.


    Role Specialization:
    Sales-focused role with high visibility and clear accountabilities.
    Suited for individuals with a strong entrepreneurial instinct and sales skills.
    Requires a forward-thinking approach to innovation driven by technology.

    Convergence of Efforts:

    Serve as a focal point for converging Prime Sales, Solution Engineering, and Strategy and Business Development efforts into winning CX execution for Oracle.


    Key Responsibilities:
    Plan, lead and implement net new and expansion of Oracle CX in the market.
    Engage stakeholders within accounts while providing value.
    Maintain a complete understanding of competition in Oracle CX and influence the sales process for proactive and counteractions.

    Collaborate with CX country teams to build and implement local plans and support activities around enablement and business development.

    Run sales through forecasting, account resource allocation, account strategy, and planning.


    Skill Requirements:
    Strong entrepreneurial instinct and sales skills.
    Strategic outlook on technology-led innovation.
    Ability to engage stakeholders and provide value.
    In-depth understanding of Oracle CX suite and competitive landscape.
    Experience in leading sales through forecasting and account strategy.
    Ability to work with multiple internal and external stakeholders.

    What we will offer you

    A competitive salary with exciting benefits
    Learning and development opportunities to advance your career
    An Employee Assistance Program to support your mental health
    Employee resource groups that champion our diverse communities
    Core benefits such as life insurance, and access to retirement planning
    An inclusive culture that celebrates what makes you unique
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