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Customer Relations Officer at - Nairobi, Kenya - Cerba Lancet Kenya
Description
Cerba Lancet Kenya Limited offers valuable diagnostic, monitoring, and screening procedures through independent laboratory facilities or in collaboration with other institutions and organizations, ranging from widely known to specialized and esoteric testsSummary
The Client Relations Officer is responsible for facilitating the day- to-day communication between our clients and our Laboratory, ensuring exceptional client experience, and cultivating long-term client relationships with Cerba Lancet Kenya.
The Officer will also maintain public relations with existing and prospective clients on behalf of Cerba Lancet by handling inbound and outbound queries from clients by making sure that relevant information and excellent customer service is provided to clients.
QUALIFICATIONS
Bachelor's Degree in Medical Laboratory Science.
Experience working in a Laboratory setting.
Has at least 1-2 years Customer Experience.
Strong working knowledge of office suites in computer applications