Rhoda Mwaniki

 I am a skilled, multi-talented and passionate individual with commendable interpersonal skills, the ability to take initiative and the capacity to communicate, comprehend and inspire both groups and individuals. I have the capacity to inspire people, earn their reverence, and influence their behaviors as well as productivity. I am also an open minded person and a critical thinker who is always open to new ideas and always ready to learn. This makes me an all-rounded person with the ability to handle anything.  

RELATED EXPERIENECE

BRAND AMBASSADOR (airduka.com)2021:2022
• Establishing and maintaining relationships with vendors and merchants that advertise their products or service on the airduka,com platform
• Working with the company’s marketing department to learn and implement the company’s marketing strategy at events
• campaigns and making adjustments as necessary Understanding the company’s vision, mission, goals, products and services to represent the brand’s voice and personality at various events.

BRANCH SUPERVISOR (CHRISTIAN ENTREPRENEURS SACCO) (CHESS) SEPT2016-2019
● Maintaining a credible company credit policy
● Conducting customer engagements such as workshops and seminars to understand customers needs well.
● Monitoring effectiveness of all the sacco products at a branch level, through regular product reviews and giving reports monthly
● Keeping an updated customers’ accounts and safe custodian of customers documents
● Oversee that all disbursed loans are paid on time
● Preparation of customers commitment letters on loan disbursement
● Maintaining a healthy PAR and monitoring the branch default rate(individual and chamas)
● Reconciliation of the customers’ accounts and settling any disputes.
● Timely loan disbursement and ensure timely loan repayments
● Negotiate with defaulter (individuals and chamas) on proper ways to resettle their debts
● Advise customers on proper borrowing methods and hence healthy repayment

 

EDUCATION                                                                                                                 
CERTIFICATE IN DEBT MANAGEMENT                                             SEPT 2017
NYERI TECHNICAL TRAINNING INSTITUTE                                       2009-2011
   Diploma in Cooperative Management, Graduated with a credit
NDURURUMO HIGH SCHOOL                                                                   2004-2007
  Kenya Certificate of Secondary Education, Passed with a C (plain)
AMAZING GRACE ACADEMY                                                                  1996-2003
Kenya Certificate Primary Education, passed with 340 Marks