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    Branch Manager at United Bank for Africa - Nairobi Area, Kenya - Staffrite

    Staffrite
    Staffrite Nairobi Area, Kenya

    1 week ago

    Staffrite background
    Full time
    Description

    United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders. We are looking to fill the position of a Branch Manager.

    Roles & Responsibilities

    Business Growth

    • Entrench growth by market dominance and market share multiplication
    • Ensure that the overall budget of the Business Office is met and surpassed
    • Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
    • Network with all potential clients in all relevant categories of own locality

    Profitability Management

    • Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability
    • Driving through the business segments within the branch to ensure maximization of coverage in own locality
    • Develop and manage strategies to increase the share of wallet of all types of customers within own locality

    Branch Operations & Leadership

    • Own responsibility for the Business Office – Market Facing & Customer Service functions
    • Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch
    • Responsible for brand and ambience management within the branch
    • Ensure that the Bank's/ Regulatory Authorities' policies and guidelines are complied with at all times
    • Direct and coach the branch team while instituting and driving a learning culture within the branch

    KPIs:

    • Achieve the approved PBT for the branch

    Job Requirements

    • First degree in any field.
    • Five (5) years' experience with a leading industry player.
    • Additional professional qualifications will be an added advantage particularly in sales and marketing.
    • Proficiency in Microsoft Office Suite.

    Key Competency Requirements

    Knowledge

    Skills/Competencies

    • Must exhibit drive energy, aggression and passion for business development and acquisition
    • Must be technology savvy
    • Ability to evaluate needs of customers and determine what products or service would best serve those needs.
    • Selling and marketing skills.
    • Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
    • Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
    • Strong networking skills, for both internal and external networks.
    • Relationship Management skills with excellent communication and interpersonal skills.

    Method of Application

    The deadline for applications will be on 25/10/2022. Note that only shortlisted candidates will be contacted.

    Interested and qualified? Go to United Bank for Africa (UBA) Kenya on to apply

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