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Learning Experience Director - Nairobi, Kenya - Athena
Description
ABOUT THE COMPANY
Athena empowers the fiercely ambitious to reach their next 10x. We hire and train exceptional Philippines and Kenya-based Executive Partners (100% Remote Work).
Athena Executive Partners are matched 1:1 with industry leaders, startup founders, and driven up-and-comers. These partnerships are powered by 10x delegation training. The result is 10x more leverage, more time, and more impact on the world.
Our customers are ambitious, high-impact CEOs, founders, and execs. They've joined Athena to get more leverage, more impact, more success, and more time via their relationship with their top 1% Philippines and Kenya-based Executive Partner. They are world-class humans who want to get world-class at delegation.
JOB SUMMARY
We believe time is our most precious resource and our mission is to help leaders shift their time from things they have to do, to what will help them reach their most important professional and personal goals.We match our clients with a highly vetted and trained Philippines-based Executive Assistant. They are exceptional delegation partners who are motivated by impact and custom matched to our clients' professional and personal needs.Athena was founded in 2019 by Jonathan Swanson (Co-Founder of Thumbtack; took it to 1k+ employees and $1B in marketplace volume) and is led by our CEO, Robert Hayes (former COO at TaskUs, publicly traded company with 20k+ employees).Since its formation, Athena has quickly constructed a roster of incredible clients — CEO, founders, investors, and executives from early-stage startups to Fortune 100 companies including Airbnb, Meta, Uber, and more. Our roster even includes an NBA GM, a US Governor, and World Series Poker championYou will be the highly capable College Administrator to oversee Metis College MBA program, who will expertly guide and support our Executive Partners and the Oraz employees in their educational advancement. The chosen candidate will effectively handle a spectrum of administrative tasks, including student support, tracking educational development, and managing course logistics. The role demands a highly organized, articulate, and visionary professional with a strong analytical mindset to embed our core principles into the fabric of our educational programs.
RESPONSIBILITIES
ResponsibilitiesManage the day to day operations of the College Serve as the primary point of contact for the College for students and other internal stakeholders Promptly and efficiently resolve student inquiries Monitor student progress and completion rates, in collaboration with internal and external stakeholders on a regular basis.Administer the enrollment process with accuracy in record-keeping and flexibility in managing enrollments throughout the academic year.Facilitate student placements into appropriate courses, sections, and groups, considering instructor availability and making necessary adjustments.Assist in the grading process, course performance, and ensuring course completion requirements are met.Facilitate the organization of group activities or projects as per the curriculum requirements, adapting to changes when needed.Ensure diligent completion tracking of course requirements at the conclusion of each learning module.CompetenciesCreativity: Innovate and develop creative solutions to improve administrative procedures and the learning experiences within our MBA program.Critical Thinking: Employ analytical skills to review student data, interpret educational needs, and propose program enhancements.Communication: Communicate information and instructions clearly to support MBA students and faculty, maintaining the smooth operation of the program.Collaboration: Work effectively with faculty, staff, and students to manage course enrollments, group assignments, and the execution of administrative tasks for the MBA program.Core ValuesApproach Directly: Engage consistently in open and honest communication.Always Long-Term: Make decisions with a focus on the long-term benefits to Athena.Above and Beyond: Strive to exceed expectations by delivering exceptional service and support.Adopt Atypical: Embrace and implement unconventional ideas and innovative learning approaches.Ask Why: Encourage a culture of curiosity that continuously seeks understanding and improvement.About YouBachelor's degree in a relevant field such as education or business administration.Outstanding College Administrator with a proven record of enhancing operational practices and at least two years of experience in an academic administrative role.Familiarity with learning management systems, such as Canvas, and proficiency in Google Workspace.Strategic thinker with a willingness to take on tactical responsibilitiesContinuous improvement mindset and commitment to high-quality standardsExcellent communication, listening, and feedback skillsStrong organizational skills and attention to detailAbility to collaborate effectively with cross-functional teamsAbility to work remotely and in a fast-paced environment, with a high level of independence and effective time management. A police clearance is required for successful candidates and should be readily available once identified for the role.Athena is a Drug-free WorkplaceWe are committed to fostering a safe, healthy, and productive work environment. As part of this commitment, we maintain a strict drug-free workplace policy. Drug testing may be required as a condition for hiring and/or on a random basis. All testing is conducted confidentially in accordance with company policy.
REQUIRED SKILLS
Office administration, management, Leadership skills, Training delivery
REQUIRED EDUCATION
Bachelor's degree