Senior Associate Bid Specialist - Nairobi, Kenya - NTT

Description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

The primary responsibility of the Senior Associate Bid Office Specialists is to assist with bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for NTT to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. This position is required to work on small bids independently (single practices, single offerings) in assigned geographies.

In some instances, this position is specifically focused on the coordination and production of the bid or proposal response document, including introduction and implementation of all necessary document version control procedures and processes, whilst developing the skills to assist with the full bid process.

Working at NTT

Key Roles and Responsibilities:

• Receives instruction to apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
• Contributes to the management of all aspects and stages related to bids (particularly proposal documentation), including:
  • Initiation and planning - Develops skills to establish clear and effective plans for each bid and execute in accordance with these plans
  • Kick-off
  • Solution Definition - may contribute to the management bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
  • Content Development - pre-populate response document with standard corporate content and maintaining and expanding a database of pre-written content to improve proposal quality and proposal / sales team productivity
  • Response Consolidation - integrate all content contributions into the master proposal document and consolidate sections and / or documents developed by others team members into the required tender format
  • Team Reviews - distribute the response documents for review and integrate feedback into the master document
  • Quality Control - copy edit/proof read all content contributions and the proposal response documents as a whole and ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTT's corporate governance
  • Management Review and Authorisation
  • Package and Deliver - prepare the response documents for submission to the client
  • Post-submission Administration - file / store master copies of the proposal response documents and defining and optimising the database structure and record management system ensuring ease of access and data integrity
  • Bid Revisions - provide input into bid process improvements and supports the analysis and deconstructing bid requirements
  • Bid Award
  • Win/Loss Review
  • Ensure that NTT's risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
  • Supports the maintenance of an auditable trail of all bid artefacts and records on recognised company systems
  • Communicate accurately and timeously with all stakeholders and take responsibility for communication being received from stakeholders
  • Assists with the management of performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
  • Receives instruction to facilitate the sourcing of general bid collateral from authorised owners in the business and assimilate information and rewrite it into a defined style, ensuing that it is clearly articulated and easy to integrate into proposals
  • Receives instruction to facilitate the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as NTT standards
  • Strategise how to win on every bid proposal
  • Contributes to the development of a set of standard templates for less complex bids
  • Actively assists with the management bid notification platforms and alerts, ensuring the company never misses and opportunity
  • Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
  • Track tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
  • Tailor the tender response document according to the chosen strategy, ensuring key messages are included
  • Proactively supports the creation of innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTT's standards

Knowledge, Skills and Attributes:

• Developing business and financial acumen
• Understand NTT's business model and key functions and offerings
• Attention to detail and high quality of work
• Ability to utilise key systems and tools related to bids
• Knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors)
• Ability to build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions
• Knowledge about the industry including competitors and market trends
• Analytical and research skills
• Verbal and written communication skills
• Negotiation and problem-solving skills
• Ability to be persuasive and apply influencing techniques
• Effective reporting and presentation skills
• High level of drive and ability to work under pressure
• Some understanding of global commerce and business capabilities and policies for global deals
• Ability to build and maintain cross-functional relationships with a variety of stakeholders
• Maintains extensive knowledge of product and service offerings, including new offerings
• Knowledge of project management principles
• Ability to work in an everchanging environment
• Ability to manage concurrent projects and tasks while meeting competing deadlines
• Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc.)
• Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.)

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
• Agile Framework (Scrum), APMP (Association for Proposal Management), Project Management, Administration added advantage.

Required Experience:

• Moderate level experience managing, coordinating and implementing the bid process successfully
• Moderate level relevant experience in similar role within a related environment
• Moderate level pricing experience as a consultant or practitioner
• Moderate level experience of working in a commercial role involving a significant amount of client interaction
• Moderate level experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client
• Moderate level experience writing, editing and consolidating proposal documents

Skills Summary

Bidding Process, Bid Management, Data Governance, Developing Proposals, Document Management, Project Management

What will make you a good fit for the role?

Workplace type:

Hybrid Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

• Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
• Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
• Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
• Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
• Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.