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    Debt Collector - Nairobi, Kenya - Beyond opinion business solutions LTD

    Beyond opinion business solutions LTD
    Beyond opinion business solutions LTD Nairobi, Kenya

    Found in: beBee S2 KE - 1 week ago

    Default job background
    Full time
    Description

    Responsibilities


    • Keep track of assigned accounts


    • Plan a course of action to recover owed money


    • Locate and contact debtors to inquire about their outstanding payments


    • Negotiate payoff deadlines and payment plans


    • Handle customers' questions or complaints


    • Identify gaps in the system and recommend solutions


    • Build trust with debtors when possible to avoid future issues


    • Update account status and database regularly


    • Comply with requirements when legal action is unavoidable

    Qualifications


    • A good level of general education- Diploma or degree.


    • Basic Computer Knowledge


    • Ability to work with targets and tight deadlines


    • Excellent communication and people skill


    • Good negotiation and persuasion skills


    • Good knowledge of MS Office and databases


    • Ability to be polite and compassionate without lacking confidence.


    • Experience in debt collection will be an added advantage.


    • Experience in sales and marketing will also be an added advantage.

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