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Integrations Support Specialist, Enterprise Systems at - Nairobi, Kenya - KCB Bank Kenya
Description
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016.
The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
KEY RESPONSIBILITIES:
Work with the technology integration teams to provide exceptional integration support.
Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.
Collaborate with the bank's technology and operations teams, development teams, architecture team, and channel support to ensure the smooth and efficient exchange of data between systems.
Ensure all integration components follow relevant regulations and standards, including cybersecurity and data privacy requirements.Manage vendor relationships for integration components, negotiating service agreements and ensuring vendor performance meets the bank's expectations.
Conduct regular preventive maintenance checks and routine health checks on integration components and Implement observability of the integration landscape putting in place a mechanism to proactively identify and escalate exceptions.
Develop and implement plans to upgrade and modernize the bank's integration infrastructure, including the transition to an enterprise-grade design with practices built in to ensure operational efficiency.
Work collaboratively with other support teams to troubleshoot integration platforms, server performance issues and tune the environment based on findings to achieve desired outcomes.
POSITION QUALIFICATION REQUIREMENTS
Particulars Detail Specific Field or Qualification
Education
Bachelor's Degree IT/Computer Science or Technical related RQ
Professional Qualifications
Any Middleware/integration training/certification RQ
Master's Degree Technical or Business Related AA
Experience
Total Minimum No of Years' Experience Required
3 Years