Marvin Kabue

Accomplished IT administrator with proven record of success in installing, configuring and updating corporate computer networks to meet current and expected demands. Skillfully monitor performance and investigate issues to keep architecture current and functioning perfectly. Pursues ways to enhance performance and improve usability

• Coordinated with network teams, system engineers and PC desktop technicians to maintain smooth operation of multi-user computer systems.
• Set up and regularly patched software for maximum security and usability.
• Discussed system status, addressed technical issues and coordinated production system changes through program standup meetings.
• Monitored critical applications and verified integrity and availability of hardware and server resources, systems and key processes.
• Repaired and recovered applications from software and hardware failures after notifying affected parties.
• Analyzed equipment performance records to identify weaknesses and determine which components required replacement.
• Back up company data and maintain robust recovery system to avoid losing vital information.
• Kept computer programs and hardware systems well-maintained to support the efficient work of end users.
• Recommended strategies to make the most out of systems with limited IT infrastructure.
• Set up equipment based on staff needs and IT capabilities.
• Trained users and junior support staff in proper use of hardware and software.
• Removed broken or outdated hardware, replacing with new parts to achieve desired level of performance.
• Supported non-technical users by quickly investigating and resolving hardware and software issues.

Bachelor of Science, Informatics: Strathmore University - Jun 2024