Ndete Gitau

I am diverse in administrative duties, with employee relations, coordination and superb relation-building skills set to achieve organizational objectives.
A vibrant individual, ambitious, hardworking, committed, very organized and a good team player while working well with people from diverse environments.

January 2022 to date:

-Contribute to the strategy implementation and development of objectives and KPIs to measure performance against the annual performance scorecard.
-Manage office operations to maintain high internal and external stakeholder engagement
standards, including procurement, equipment maintenance, and office cleanliness.
-Perform HR responsibilities for applying and renewing work permits/passes for international consultants and employees, new employee induction, employee database management, payroll administration, and creating employee productivity and team collaboration initiatives.
-Assess company policies and procedures in line with legislation and organisational compliance changes.
-Promote inclusiveness between different groups and cultures of “Angles” working remotely and in the Head office
-Team Lead for planning team activities, team building and team weekends.
-Plan, directed and coordinated support staff

June-July 2021:

-Coordinated all operations at the exclusive hotel in retaining/growing its client base and maintaining compliance standards to local legislation (licences, compliance certificates) in all departments.
-Developed office policies and procedures and conducted training to create awareness among management and employees.
-Handled the human resources function and maintained the employee database, leave days management, employee relations and engagement.
-Performed administrative tasks for the hotel management team by maintaining inventory levels to avoid stockouts, reconciling expense accounts, preparing management reports and arranging all travel logistics for senior personnel and hotel guests.

December 2017-July 2021:

-Managed the school's operations: assisting the Head Teacher in classroom duties, inventory
management, school diary compliance, call management, events/meetings coordination, transport and kitchen departments ensuring all vehicles were maintained, and kitchen supplies were controlled.
-Monitored students’ performance against the National Education Management Information System and implemented measures to address any lags in meeting the requirements.
-Developed an effective system to manage finances, supplier payments, collection of fees, and account reconciliation for suppliers and students.
-Implemented HR policies and procedures, the personnel database and acted as mediator between staff and management that helped reduce tension and misunderstanding.
-Provide support and care to the school parents and the community, who seek help from the office

2014-2016:

Mount Kenya University- Bachelors in Business Administration, Human Resource Management