Banking / Loans


About me:

With 5 years’ experience, an accounting professional with excellent knowledge of financial and cost accounting, standards and tax advisory and problem-solving skills; with proven record of maintaining clean portfolios and managing clientele.  Have great communication skills and ability to multitask under strict deadlines. Works well independently as well as collaboratively in a team setting consistently delivering accurately and able to prioritize to ensure deadlines are met.


July 2019 – to date


Loans Officer Tower Sacco Society Limited

Tower Sacco Society Limited is committed to mobilizing, and offer diversified sustainable financial products and services at competitive rates to uplift the social-economic standards of members within the Republic of Kenya and beyond. 


  • In-charge of MPAs administrations.
  • In-charge of loan recovery and tracking.
  • Instituting loan recovery procedures.
  • Providing support for complex data analysis and extraction.
  • Carry out reconciliation between the MPAs and the General ledger postings. 
  • Assist in preparing summaries on shares, deposits and loan postings.
  • Generate defaulters list and administration.
  • Appraise loan application as guided by the Credit policy and the procedure manuals.
  • Use the opportunity to cross-sell all other products and services offered by the SACCO in order to maximize revenues while enhancing customer’s satisfaction levels. 
  • Assist in processing refunds of over deductions/double deductions. 
  • Exercise due diligence in operations on Know Your Customer (KYC) to prevent and detect frauds and forgeries.

Nov 2018 – June 2019


Collection AgentTala (inventure Mobile)

Tala is committed to building a world where underserved people everywhere have financial access, choice, and control.


  • Call customers with overdue accounts
  • Understand and explain benefits of repayment and credit history to customers
  • Correct customer misunderstandings on product policies and terms
  • Diffuse tension from bad customer experiences with the application
  • Set up payment plans and follow-up schedule
  • Establish and maintain caring relationships with customers
  • Escalate difficult or unusual cases to Team Lead
  • Escalate and document problems with customer identification information
  • Provide feedback on reasons for default to Team Lead
  • Champion the voice of the customer to Team Lead by providing input on product and user experience
  • Engage in creative projects and tasks at the request of Team Lead (example: onboarding welcome calls, white glove service for top customers, etc.


May 2017 – July 2018


Business Development OfficerKenya Women Fund trust(KWFT)

Kenya Women Microfinance Bank(KWFT) is a microfinance bank that prides itself for being the only Financial Institution in Kenya and Africa that serves a niche market, as reflected in the Institution's slogan 'Banking on women'. Being the only Women's Bank in Africa, KWFT endeavors to Partner with Women in their creation of wealth


  • Doing outreach and promotion to ensure that there are new clients joining KWFT every day.
  • Attending groups’ meetings every month and ensuring proper group management is implemented. 
  • Assisting in group formation, ensuring that groups meet the minimum threshold eligible for KWFT intake.
  • Ensuring that loan and loan guarantee deposits are contributed by the clients on a monthly basis.
  • Pursing budgetary targets set on a monthly and annual basis.
  • Processing loans for portfolio clients in time.
  • Assisting clients in opening bank accounts.
  • Growing the deposits business from various savings product in the KWFT portfolio.
  • Ensuring that loans are credited in the clients’ accounts on time.


March  2016 -April  2017


Assistant accountantEekuria Society  Sacco Limited

Eekuria Society Sacco Ltd is a registered Sacco in Kenya that gives financial assistance via loans too its members and also provides a saving scheme to members.



  • Maintaining member’s personal accounts.
  • Ensuring proper bookkeeping by journal posting, receipts, petty cash vouchers & Cheque postings.
  • Maintaining the general ledger and the procedures in extracting trial balances.
  • Reconciling bank accounts. 
  • Conducting internal audit.
  • Marketing of SACCO’s products.
  • Administering loans to members.
  • Preparing financial reports and presenting them to the board


2012- 2016:                 Dedan Kimathi University of Technology

Business Administration, Accounting and Finance option


2008-2011:               Ituru High School                   


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