Mercy Lilah

Centre Agent Position at your reputable company. With my extensive marketing experience, exceptional customer service skills, and telesales background

As a top notch marketing professional, I have honed my communication and interpersonal skills, as well as my ability to build and maintain strong relationships with clients and customers. I understand the importance of providing excellent customer service, and I am committed to ensuring that each customer has a positive experience with your company.

In addition to my marketing experience, I also have a strong background in telesales. I have developed the ability to effectively communicate with customers over the phone, and I am skilled at identifying their needs and offering solutions that meet their requirements. I am also highly experienced working with Customer Relationship Management Systems, Pipe drive CRM, Sales force CRM and ERP software systems. As a highly organized and detail-oriented individual, I am confident that I can manage multiple projects and deadlines effectively. In addition, my excellent communication skills enable me to work well with cross-functional teams and to build strong relationships with clients and stakeholders.

Throughout my career, I have consistently demonstrated my ability to work well under pressure and to meet tight deadlines. I am a quick learner and am able to adapt to new situations and technologies quickly.

Bachelors Degree holder in Business Administration at The Presbyterian University of East Africa