Clinton Lugaye

Work history
Stocking associate
Maasai logistics limited, Nairobi
Orchestrated reorganization of stockroom marchandise to promote successful inventory and cycle count.
Completed floor replenishment to guarantee customer satisfaction and size available.
Scanned, recorded and verified received inventory during regular shipments.
Software use to maintain and update records of inventory, prices and shortages.
Remove debris and packaging from boxes and separate for recycling or disposal.
Maintaining effective team member communication.
Acknowledge safety issues and contact shift supervisor regarding concerns and for quick resolution.
Volunteered to assist with projects demonstrating willingness to learn new tasks and increase skills level.
Placed spacial customer orders for customs or special order marchandise.
Took on customer service duties, contributing with teams of Up to number to achieve top ratting in satisfaction surveys.
Maintained inventory and ordered new supplies to meet expected needs.
Sales associate
Sky flyer publishers, Nairobi
Engaged with customers to build rapport and loyalty.
Helped customers locate products and checked store system for marchandise at other sites.
Prepared marchandise for sales floor by pricing or tagging.
Solved customer challenges by offerings relevant products and services.
Provided positive first impression to welcome existing,new and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards and reciepts to customers.
Maintained records related to sales, returns and inventory availability.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales.

Debt collector agent
Finley international limited, Nairobi
Worked in a call center environment handling manual and automatically dialed outbound calls.
Maintained high volume of calls and met demands of busy and proactive group.
Deliver exceptional customer service on collection calls and maintained calm and professional demeanor.
Achieved performance goals on consistent basis.
Listen to customers and negotiated solutions that met creditor and debtor's need.
Deployed automated system tracking and skip tracing to locate hard to find, re located customers.

Education
Tertiary education
Bachelor degree in business and economics
Field, procurement, supply chain management
Attained a second class honor upper division
Kibabii university

Secondary education
Attained  a B+ grade 
St.Josephs Boys National School Kitale