beBee background
Professionals
>
Westlands
James Mwangi

James Mwangi

Customer Experience Specialist

Customer Service / Support

Westlands, Nairobi Area

Social

Services offered

Quite a resourceful team player who builds trusting relationships with clients and colleagues, with an objective to always excel in the Technological world as well as upholding my high standards of integrity. This ensures my advancement in being an indispensable asset to any organization by providing exceptional results where least expected.

Customer service
Customer experience specialist
Customer support
Approximate rate: KSh 1,200 per hour

Experience

Quite a resourceful team player who builds trusting relationships with clients and colleagues, with over 10 years of experience in CRM, Zendesk, Freshsales, Tawk to, Slack, Notion, Jira, Bitrix 24 with both Inbound and Outbound calling services.

Education

Diploma in I.T (AFRICA NAZARENE UNIVERSITY)

Professionals who compete with James

Professionals in the same Customer Service / Support sector as James Mwangi

Professionals from different sectors near Westlands, Nairobi Area

Other users who are called James

Jobs near Westlands, Nairobi Area

  • Work in company

    Customer Experience Associate

    Peach Cars KE

    The Customer Experience Associate will oversee and coordinate the customer journey at our Peach Cars yards. · Serve as the first point of contact for all customers. · Direct customers efficiently to the appropriate representative or department. · ...

    Nairobi, Nairobi County

    1 week ago

  • We are looking for a highly professional and service-driven individual to join our growing team as a Customer Experience Associate. · Welcome and assist walk-in clients professionallyHandle client communication across all platformsEnsure fast, clear, and proactive order updatesPi ...

    Parklands/Highridge ward, Nairobi County

    2 weeks ago

  • We are seeking a dynamic and experienced Sales Manager to drive the sales of loyalty platforms and solutions, as well as card benefits. · ...

    Nairobi

    3 weeks ago