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Lency Balekier

Lency Balekier

CUSTOMER SERVICE/ MARKETING HEAD/ONLINE DELIVERY.

Customer Service / Support

Nairobi, Nairobi Area

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About Lency Balekier:

I am dedicated to my work and a good team player with a sense of urgency to meet deadlines and produce quality work. I am able to work under difficult and changing circumstances ensuring development in all areas of work by being punctual, accurate and responsible.

My experience in different fields of retail service as a customer service agent and head of a delivery team for online platforms such as Jumia, Glovo, Bolt and Ubereats have equipped me with a vast knowledge of customer satisfaction and appreciation that positively impacts the business.

Experience

  1. Customer Service Supervisor at Uchumi Supermarkets Ltd. from 2013-2016.
  2. Office administrator at NyumbaBora property Developers from 2016-2018.
  3. Head of Marketing and Delivery at Pantry and Provisions Ltd. from 2020-2023.

Education

  1. Certificate in Internet research and Image Annotation.
  2. Bsc.International Business Management-Ongoing.

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