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Maureen Achieng Langa

Maureen Achieng Langa

Customer Care Executive | Digital Marketing

Customer Service / Support

Nairobi, Nairobi Area

Social

About Maureen Achieng Langa:

Am a performance-driven Customer Service Professional who has more than 5 years serving customers by providing product and service information while resolving their product and service issues.

Experience

• Customer Service: Handling social media, emails, inbound and outbound calls
• Customer Support: Addressing customer’s queries and resolving them
• Customer Experience: Troubleshooting customers device concern and recommend resolutions
• Documentation: Maintain customer records and update their responses
• Product Knowledge: Educate customers on products and services and pitching sales

Education

Diploma in Travel and Tourism Management From Kenya Utalii College.

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