MARTIN WACHIRA RACHAEL

Am a hotelier by profession i uphold a diploma in hotel management and catering services i have extensively worked as a waiter barman cashier and office assistant in different organization. 

WAITER/CASHIER
YUM YUM TREE RESTAURANT

05/2017 - 8/10/2021

⦁ Welcoming guests into their designated seats and taking their orders. Took orders, prepared and served coffee and other drinks.
⦁ Counted money in cash drawers at the beginning of shifts to ensure
that amounts were corrected and that there were adequate changes.
⦁ Received payment by cash, check, credit cards and automatic debits

⦁ Greeted customers with a smile, engaged them and surpassed their needs.
⦁ Sparked revenue through sales techniques.
⦁ Took orders, prepared and served coffee and other drinks. Prepared and baked pastries.
⦁ Other duties as assigned.
OFFICE ASSISTANT/DATA ENTRY
YUM YUM TREE RESTAURANT

   12/2015 - 05/2017

⦁ Handling incoming
calls and other communications.
⦁ Managing filing system.
⦁ Recording information as needed and greeting clients and visitors as needed.
⦁ Updating paperwork, maintaining documents and word processing.
Helping organize and maintain office common areas.
⦁ Performing general office clerk duties and errands.
⦁ Insert customer and account data by inputting text based and numerical information from source documents within time limits
⦁ Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
⦁ Review data for efficiencies or errors, correct any incompatibilities if possible and check output
⦁ Research and obtain further information for incomplete documents Apply data program techniques and procedures
⦁ Generate reports, store completed work in designated locations
and perform backup operations
⦁ Scan documents and print files, when needed Keeping information confidential
⦁ Respond to queries for information and access relevant files Comply with data integrity and security policies

⦁ Ensure proper use of office equipment and address any malfunction Making of fish order ,meat order and vegetable order.
 

HOTEL MANAGEMENT AND CATERING SERVICES
(2010-2012) - Graffins college
Certificate incomputer packages;
Introduction to computers, Ms-dos,Windows 95/98, Ms. Word, Ms. Excel, Ms. Access, Ms. PowerPoint, Email and Internet GRAFFINS COLLEGE
-Certificate in front office operationand services.
-Certificate in hotel management.
-Certificate in food hygiene.
-Certificate in house maintenance.
-Certificate in organizationalbehavior.
-Certificate in marketing
-Diploma in food and beverageproduction.

2004-2008 - Rungiri secondary school
Kenya Certificate of Secondary School. (O-level)

1996-2004 - Kangemi primary school kenya certificate of primary school.