
Fednant Wabwire
Customer Service / Support
About Fednant Wabwire:
In my current role, I am responsible for managing various administrative tasks such as scheduling appointments, organizing files, and coordinating meetings. I am proficient in using Microsoft Office Suite and other software programs necessary for efficient office management.
My skills and qualifications include:
- Excellent communication skills, both verbal and written
- Strong organizational and multitasking abilities
- Attention to detail and ability to maintain accuracy in all tasks
- Proficiency in Microsoft Office Suite and other office management software
- Ability to work well under pressure and prioritize tasks efficiently
Experience
- Administrative Support: Providing support to executives, managers, and other team members by managing schedules, coordinating meetings, answering phones, and responding to emails.
- Office Management: Managing day-to-day office operations, such as organizing files, maintaining office supplies, and managing the office budget.
- Correspondence: Drafting and editing internal and external correspondence, including emails, memos, and reports.
- Data Entry: Entering data into spreadsheets, databases, and other computer programs, and ensuring the accuracy and completeness of the data.
- Customer Service: Providing customer service to clients, including answering questions, responding to inquiries, and resolving issues.
- Event Coordination: Coordinating events such as conferences, workshops, and seminars, including managing logistics, booking venues, and coordinating with vendors.
- Travel Arrangements: Making travel arrangements for executives and other team members, including booking flights, hotels, and rental cars.
- Accounting and Bookkeeping: Managing financial records, including processing invoices, reconciling accounts, and preparing financial reports.
- Human Resources: Assisting with the recruitment process, maintaining employee files, and administering employee benefits.
- Technology: Troubleshooting technical issues, maintaining office equipment, and ensuring the smooth operation of office technology.
Education
I have a Bachelors of Education Arts from Kenyatta University.
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