About Joyce Gichiri :
An passionate about customer satisfaction and success
Experience
Dedicated and results driven Customer Support Lead with 3+ years of experience.
Experience in helpdesk ticketing, live chat software, CRM tools like Jira, Reporing tools like kanban, windows/Linux, emailing, software Tester(manual)
Education
Bachelors in Business Information Technology
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Professionals in the same Customer Service / Support sector as Joyce Gichiri
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Jobs near Nairobi, Nairobi Area
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Customer Service Team Lead
1 month ago
Branch International NairobiThe Customer Service Team Lead is responsible for leading and supporting the customer service team to ensure the highest level of customer satisfaction.Lead, mentor, and motivate the customer service team. · Set clear performance expectations and provide ongoing coaching. · ...
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Customer Success Lead
8 hours ago
Talent Safari NairobiThis is a unique hybrid role split between Customer Success and Project Delivery. You will own a portfolio of mid-tier enterprise customers in East Africa and manage high-impact initiatives. · Key Responsibilities: · Cutomer Sucess Management: Own the success and health of dedica ...
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Manager Industry Solutions- Africa
1 week ago
International Air Transport Association (IATA) NairobiThe Manager Industry Solutions will be responsible for selling and promoting IATA products/services to defined customer categories and prospects. · ...
