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Nairobi
Joyce Gichiri

Joyce Gichiri

Customer Support lead

Customer Service / Support

Nairobi, Nairobi Area

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About Joyce Gichiri :

An passionate about customer satisfaction and success 

Experience

Dedicated and results driven Customer Support Lead with 3+ years of experience. 

Experience in helpdesk ticketing, live chat software, CRM tools like Jira, Reporing tools like kanban, windows/Linux, emailing, software Tester(manual)

Education

Bachelors in Business Information Technology 

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