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Jimmy Mogeni

Jimmy Mogeni

Customer Service Specialist

Customer Service / Support

Nairobi, Nairobi Area

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About Jimmy Mogeni:

In my prior roles as a Customer Service Representative, I gained extensive experience across several facets of customer service, including:

Managing sensitive customer information
Providing personalized support
Delivering a great customer experience
I consistently produced results at a high level. Among my peers, I’m known for being approachable, personable, patient, and driven. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences.

Experience

Worked as a travel agent for Kenya Airways from 2019-2022 then proceeded to join the Emerging travel group which is a USA-based travel agency where I work part-time remotely.

Education

Graduated with a Diploma in Travel and Tourism from Kenya Airways Pride Centre. 

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