

Services provided KSh200 / hour
Customer Service / Support (2)
Other Customer Experience & Tech Support
Upper Management / Consulting (1)
Technology / Internet (1)
Healthcare (1)
About Joy Onono:
Am an experienced HR professional with exposure in Human Resource Management as well as learning and development. I enjoy being part, as well as leading, a successful and Productive team. I am dynamic, self-driven, enthusiastic, flexible and strong willed to learn new ideas and concepts, and to develop Innovative and Creative solutions to problems. I amable to demonstrate high levels of motivation required to meet duties assigned. Even under significant pressure, I possess a strong ability to perform effectively.
Experience
PERSONAL ATTRIBUTE
- Self-driven, Good analytical skills, flexible, Jovial, Ambitious, result oriented, able to work under pressure with minimum supervision, Project Oriented & Good at multitasking.
- Strong organization and time management skills. Demonstrate a positive, proactive and motivated attitude to work
- Detail oriented and ready to maintain and handle sensitive issues of a confidential nature with tact and professionalism strict confidentiality
- Computer application & Skills; Excel, Word, PowerPoint, Enterprise Resource Planning - ERP- HR)
- Ability to work both independently and as an effective team member and remain calm under pressure
WORK EXPERIENCE
Feb 2014 – To Date –KENYA MEDICAL RESEARCH INSTITUTE – RESEARCH CARE TRAINING PROGRAM - KEMRI -RCTP – FACES PROGRAM
HUMAN RESOURCE OFFICER
Responsible for the following:
- Recruitment & Selection
- Preparing Job Adverts: on boards and websites, screening applications, arranging interview material & Venue, participating in selection process
- Managing the recruitment process from need identification to onboarding of candidates
- Registering all received applications, drafting recruitment, short listing, interview outcome reports for all interviews attended.
- Handling attachment/Internship issues
- Oversee orientation/induction of new employees
- Drafting Engagement/offer Letters and Staff Contracts
- Conducting reference checks on candidates
- Administration
- In charge of incoming and outgoing correspondence: Collect, sort, distribute and prepare mail, messages and courier deliveries
- Act as employee first point contact person for Queries and Inquiries
- Updating and maintaining an accurate employee database i.e. Ensuring proper leave management with updated data base, ensuring timesheets are submitted on a timely manner both from all the departments and maintaining and updating of staff records & ensuring custody of the records
- Monitoring contract expirations and processing contract renewals; conducting eligibility review for contract conversion
- Filling and keeping record of confidential personal information – Digital and electronic
- Drafting meeting minutes and share as may be requested by the Head of Human Capital.
- Compiling a report of disciplinary cases to be discussed by the Disciplinary Committee
- Plan Organize and coordinate major HR events like AGMs, Team Buildings & Interviews
- Communicate staff Transfer, Promotions and Terminations.
- Reviewing, processing and monitoring leave related processes (i.e. maternity leave, paternity leave, sick leave, special leave, time and attendance certification);
- In charge of HR expenditure budget
- Working simultaneously on different Projects/Studies
- Performance Management / Talent Management
- Conducting and supporting Managers in Scheduling Staff appraisals/ Performance Improvement Plan (PIP) and documenting annual target setting
- Review and implement policies on Issues like working conditions, equal opportunities, disciplinary procedures and absence management.
- Maintain Performance Management records
· Collate the learning & development needs identified during appraisals together into a master list of needs across the whole organization; liaise with the Management to develop and implement a strategy to address the needs
- Selection & Remuneration
- Payslips Management
- Calculation and Processing of gratuity/pension payments
- Managing the Payroll & Payroll data – Contract Staff, Locum Staff compiling and updating all staff data to reflect current changes
- Ensuring all eligible staff are registered with NHIF, NSSF, KRA & Company Insurance (Compiling personal details for payroll process)
- Staff welfare
- Ensuring staff are registered & Renewing Insurance cover
- Coordinating and following up on WIBA claims through insurance and labour office
- Compiling Insurance reports
- Conducting regular risk assessments
- Advice staff on employment law, organization polices, job descriptions, functions, roles & responsibilities
- Caring out exit interviews and Issuance of certificate of staff
APRIL 2004 –Jan 2014 KEYWEST LOGISTICS AGENCY LTD
HR & ADMINISTRATION OFFICER
Duties include:
- Maintaining and preparing monthly staff payroll &Remitting Payment of statutory deductions like Taxes, NHIF & NSSF
- Preparing ETR Receipts, Payment Vouchers, Cheques &Invoices
- Liaising with staff, suppliers and clients and following up with Clients on payments
- Processing orders of supplies, stationery, and equipment
- Managing staff vacation and absence schedules, ensuring custody, maintaining and updating of staff records. (Leave management)
- Organizing for meetings and appointments
- Assisting the administration with travel logistics
- Procure and Supervise office Inventory
- Managing outlook communication (Sending& Receiving mails), sending shipment quotations, arrange meetings and handling out going & incoming correspondence and collecting, and prepare mail, messages and courier deliveries
- Handling office petty cash & Banking company cash & cheques.
- Typing documents, reports and correspondence as and when req
2002– 2004 VESTIGE EXPRESS LTD
OFFICE ASSISTANT/RECEPTIONIST
Duties include:
- Front Office operations i.e. managing the switch Board, & general reception work
- Administrative job i.e office maintenance, supervising support staff, preparing monthly staff payroll, payment vouchers, Cheques, Social security (NSSF & NHIF) and income tax
- Handling office petty cash
- Managing diaries and organize meeting and appointments
- Administration of office stationery, maintaining office equipment
- Customer Service & Counter Sales
- Filing, Keeping Records & Stock Control
- Purchasing Stock & Issuing purchase orders to suppliers
- Maintaining leave records and processing leave application forms
- Maintain cleanliness and orderliness in the office
- Manage the reception; including receiving, screening and transferring calls to relevant staff, welcoming guests and responding to enquiries
- Make coffee and tea for staff and visitors
- Process orders of supplies, stationery, and equipment
2001- 2002 KOINAGE STAGE STUDIO {PHOTO LAB}
CASHIER
Duties include:
- Handling cash & Petty cash control
- Storekeeping &Stock Control
- Purchasing and receiving stock
- Counter sales, Customer service, Photocopying, Scanning, Lamination & Filing
PROFESSIONAL BACKGROUND
JAN2010– JUNE 2011 – RAILWAY TRAINING INSTITUTE
- Diploma in Human Resources Management (K.N.E.C)
July-October 2001 INTEK MICROSYSTEMS (K) LTD
- Computer Application: Introduction to computers, Ms Word, Ms Access, Ms Excel, MsPowerPoint, Adobe PageMaker, Internet, PageMaker & Programming: (Ms Visual Basis6.0
August 2004 - ASHLEY MANAGEMENT CONSULTANTS
- Attended a 2day Customer Care & Public Relation Course
November 2005- ASHLEY MANAGEMENT CONSULTANTS
- Attended a 2-day Receptionist/Telephonist Course
April 2015 – GLOBAL HEALTH E LEARNING CENTER
- Human Resources for Health –HRH Basics
May 2015 – NIDA CLINICAL TRIALS NETWORK
- Good Clinical practice (GCP)
July 2015- GLOBAL HEALTH E - LEARNING CENTER
- Data Quality course
February 2016 - Intra Health International
- Attended 3-day Human Resources Information System (iHRIS Manage) – Strengthening National & County Capacity for HR for Health Management Using iHRIS
September 2016– Dec 2016 UNIVERSITY OF WASHINGTON {ONLINE}
- Leadership & Management in Health
September 2021– Dec 2021 UNIVERSITY OF WASHINGTON {ONLINE}
- Mental Health
PRIMARY EDUCATION
- MUSOLI GIRLSPRIMARY SCHOOL (K.C.P.E)
SECONDARY EDUCATION
- MUA HILLS GIRLS’ SECONDARY SCHOOL (K.C.S.E)
MEAN GRADE: C (plain)
JAN 2019 – APRIL 2022 – Great Lakes University Kisumu
- Bachelors in Business Administration - HR Option
Reading, Community Service, Travelling, Playing Basketball, football & Badminton
Education
JAN 2019 – APRIL 2022 – Great Lakes University Kisumu
- Bachelors in Business Administration - HR Option
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