JohnKelvin Maina

Goal-oriented communications officer well-versed in corporate communication, sales support, and branding. Exceptional writing, editing, and interpersonal skills with internal and external audiences. Bringing forth broad marketing knowledge, coupled with focused PR campaign experience. Adept at creating and implementing client-centered, successful campaigns, aimed at improving brand awareness and presence.
Also, a Creative Social Media Manager with a proven record of success in building brand awareness, increasing followers, and partnering with top influencers through cohesive digital strategy. An engaging storyteller with award-winning history in photojournalism and content development. Develops vision and achieves objectives through the execution of integrated plans.

Internship Trainee

Nairobi City County Government

January 2023 – June 2023

1. Onboard customers on the Nairobi Pay system (Account Creation).

2. Support customers using the Nairobi Pay system (Application, Billing, and Payments).

3. Support Nairobi Pay system users at the sub-county offices.

4. Escalation of system issues.

5. Maintain a register of all customer queries and their statuses.

6. Contact customers when issues are resolved or when more information is required.

7. Training new users and customers on the Nairobi Pay system.

Internship Trainee

Kenya Revenue Authority

January 2022 – December 2022

1. Participate in revenue field mobilization activities per the county by-laws.

2. Preparing and submitting daily, weekly, and monthly reports to the supervisors on any issues arising in revenue collection.

3. Help in the implementation of revenue strategies through the supervisors.

4. Account for the trends in outcomes of revenue performance to the supervisors.

5. Implementation of county policies and regulations in their units' operations.

6. Conduct field surveys in Nairobi County at the supervisor's request.

7. Attend meetings and write minutes when requested by the supervisor.

8. Perform clerical and operational duties as assigned by the supervisor.

Social Media Assistant

Wide Technologies Limited

June 2021 – August 2021

1. Copywriting blog articles on the main website.

2. Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns.

3. Measure and report the performance of all digital marketing campaigns and assess against goals.

4. Conducting market and product research to identify new clients.

5. Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, and revenue-focused activities.

6. Aligned visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.

7. Utilized LinkedIn, Instagram, and Facebook to promote products, services, and content.

8. Created and optimized promotional publications and related materials.

9. Produced creative collateral to successfully share communication strategies and achieve public relations goals.

10. Built and maintained corporate image, brand, and identity.

Digital Communications Associate

Village2Nation

January 2021 – April 2021

1. Assisting in the creation and execution of social media campaigns

2. Analysing and reporting on the effectiveness of digital marketing efforts

3. Collaborating with team members to create engaging content for the company's website and social media channels.

4. Providing support in the management of the company's online reputation through social media monitoring and customer service

5. Conduct market research to identify new digital marketing and communication opportunities.

6. Assisting in the planning and execution of digital events and webinars

7. Managing the company's content calendar and coordinating with team members to ensure timely content delivery

8. Providing support in the creation and design of digital marketing materials, such as graphics and infographics

9. Assisting in developing and implementing SEO strategies to improve the company's online visibility.

Communications Attache'

County Government of Nyeri

May 2019 – August 2019

1. A member of the governor's press unit and representative of the Department of Lands, Housing, Physical Planning, and Urbanization in the press team.

2. Developing and implementing comprehensive communication strategies to promote the county's initiatives, policies, and services to residents, businesses, and other stakeholders.

3. Writing and editing press releases, social media posts, and other promotional materials to share information about the county's activities and achievements

4. Collaborating with other county departments to ensure consistent messaging and branding across all communication channels

5. Providing guidance and support to county officials and employees on effective communication techniques and messaging

6. Monitoring and analyzing media coverage of the country, tracking trends, and identifying opportunities to promote the country's priorities.

7. Monitoring of the county's call unit by receiving calls

8. Maintaining a digital media archive, including photos and videos 
 

BSc. Corporate Communications and Management

 Jomo Kenyatta University of Agriculture and Technology