Services offered
Customer care specialist who is incredibly committed, meticulous, and has an outstanding track record of customer satisfaction. adept at researching customer accounts to fulfill requests and correct billing and data entry errors. Flexible scheduling options are available, including evenings, weekends, and times of emergency.
Experience
Customer Service representative at Steve Down Companies
February-November 2019
Customer Care representative at DeepAfrica
January-August 2020
Customer Care Representative at M-KOPA Solar
August 2021- November 2022
Education
KCA University (KCAU) – Nairobi, Kenya
May 2019 – Dec 2022
Bachelor's degree in BCOM (Marketing option)
Second class honors (Upper Division)
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