
Chelsea Ng'etich
Customer Service / Support
About Chelsea Ng'etich:
With two years of experience ,I'm passionate about creating seamless customer experiences and optimizing operational processes. Whether it's in marketing, customer service ,or administrative work, I take pride in driving efficiency and enhancing customer satisfaction.
I have strong expertise in social media marketing, physical marketing strategies, and administrative operations.
Experience
With experience in customer service, marketing, and aviation, I have gained valuable skills working in various professional roles.
My roles at CFAO Motors Kenya Limited as a Customer Experience Representative and at Skyward Express Ltd in Flight Operations and Dispatch during my attachment have sharpened my skills in customer service, attention to detail, and managing high-pressure environments efficiently."
Education
I hold a certification in Flight Operations and Dispatch. Additionally, I have pursued specialized training in Social Media Marketing, enhancing my ability to develop digital strategies. My academic foundation, combined with hands-on experience in both aviation and marketing, equips me with a versatile skill set for administrative and customer service roles
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