Chelsea Ng'etich

With two years of experience ,I'm passionate about creating seamless customer experiences and optimizing operational processes. Whether it's in marketing, customer service ,or administrative work, I take pride in driving efficiency and enhancing customer satisfaction. 

I have strong expertise in social media marketing, physical marketing strategies, and administrative operations. 

With experience in customer service, marketing, and aviation, I have gained valuable skills working in various professional roles.

My roles at CFAO Motors Kenya Limited as a Customer Experience Representative  and at Skyward Express Ltd in Flight Operations and Dispatch during my attachment have sharpened my skills in customer service, attention to detail, and managing high-pressure environments efficiently."

I hold a certification in Flight Operations and Dispatch. Additionally, I have pursued specialized training in Social Media Marketing, enhancing my ability to develop digital strategies. My academic foundation, combined with hands-on experience in both aviation and marketing, equips me with a versatile skill set for administrative and customer service roles