mercy Anthony

Detail-oriented and dependable Administration professional with a strong background in office management, customer service, and ICT support, offering a unique blend of technical expertise and administrative efficiency. Skilled in records management, procurement support, system maintenance, and customer relations, with a proven ability to 
streamline operations and enhance service delivery. Adept at handling inquiries, resolving issues, and coordinating logistics while leveraging ICT knowledge to improve efficiency and problem-solving. Recognized for strong 
interpersonal and communication skills, adaptability, attention to detail, and the ability to work collaboratively in fastpaced environments while maintaining professionalism and a customer-first approach. 

Worked as CSR at Mkopa where I was Responsible for delivering timely support, resolving customer issues, and ensuring a seamless experience with MKOPA’s products and services while building customer trust and loyalty

Bachelor of Business information technology