Best professionals offering customer care services in Ruiru

Customer Care Services in Ruiru

About Customer Care

Customer care is a vital service that involves providing assistance and support to clients in resolving their issues or concerns. To provide excellent customer care, professionals must possess excellent communication skills, empathy, and problem-solving abilities.

Industry professionals in customer care should hold accreditations and certifications that demonstrate their expertise in customer service and relations. Some recommended certifications include the Certified Customer Service Representative (CCSR) and the Certified Customer Experience Professional (CCEP).

When choosing a customer care service provider, clients should look for professionals who are knowledgeable, responsive, and patient. They should also check for reviews and testimonials from previous clients to ensure that they are hiring a reliable and trustworthy service provider.

• What experience do you have in customer care?
• Can you provide examples of how you have resolved difficult customer issues in the past?
• How do you stay up-to-date with industry trends and best practices in customer care?

Useful References

For more information on customer care services, clients can refer to the following resources:

Wikipedia: Customer Service

Association for Customer Engagement

Prices for Customer Care Services in Ruiru

The prices for customer care services in Ruiru vary depending on the service provider and the level of expertise. On average, clients can expect to pay between KES 500 and KES 2,000 per hour for basic customer care services. However, prices can range from KES 200 to KES 5,000 per hour for more advanced services.

Here are some average prices for customer care services in other cities in Kenya:

In Nairobi, the average price for customer care services is around KES 800 per hour, while in Mombasa, it is around KES 600 per hour. In Kisumu, the average price is around KES 400 per hour.

Overall, the cost of customer care services in Ruiru is relatively competitive, making it an attractive option for businesses and individuals looking for reliable and affordable customer care services.

Requesting a Quote

When requesting a quote for customer care services, clients should provide as much information as possible about their needs and requirements. This will enable service providers to provide a more accurate quote and ensure that they are providing the best possible service.

By following these tips, clients can ensure that they are hiring a reliable and trustworthy customer care service provider who can meet their needs and provide excellent service at a competitive price.

Fees for Customer Care freelancers

The average daily fee for the experienced freelancers is KES 1,500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Care in Nairobi is KES 2,000 while in Mombasa is KES 1,200 or in Kisumu is KES 1,000.