Best professionals offering technical support services in Nairobi

Technical Support in Nairobi, Nairobi Area

About the Service

Technical support is a professional service that involves providing assistance and guidance to clients with technical issues or problems related to computer hardware, software, or other digital systems.

Requirements and Qualifications

To become a technical support professional, one typically needs to have a strong background in computer science, engineering, or a related field. A bachelor's degree in computer science, information technology, or a related field is often required.

Recommended Accreditations and Certifications

Industry-recognized certifications such as CompTIA A+, Cisco CCNA, or Microsoft MCSA can be beneficial for technical support professionals. These certifications demonstrate a certain level of expertise and knowledge in specific areas of technical support.

Choosing the Right Service Provider

When choosing a technical support service provider, consider the following factors: experience, expertise, communication skills, and availability. It's also essential to read reviews and ask for referrals from trusted sources.

Questions to Ask Before Hiring

• What is your experience with technical support?
• What kind of technical issues do you typically handle?
• How do you communicate with clients, and what is your response time?
• Do you offer any additional services, such as hardware repair or software installation?

References

For more information on technical support, consider visiting the following resources:

ITIL Foundation Certificate in IT Service Management

CompTIA A+ Certification

Average Prices for Technical Support in Nairobi, Nairobi Area

The average daily fee for technical support freelancers in Nairobi, Nairobi Area is KES 500. The fee varies depending on the city in which the freelancer is located. For instance, the average daily fee for a technical support freelancer in Nairobi is KES 550, while in Kisumu it is KES 450 or in Mombasa it is KES 600.

Requesting a Quote

To request a quote for technical support services, simply describe your technical issue or problem and provide any relevant information about your system or equipment. A qualified technical support professional will review your request and provide a quote for their services. Once you accept the quote, the professional will begin working on your issue and provide regular updates on their progress.

Fees for Technical Support freelancers

The average daily fee for the experienced freelancers is KES 500.

The fee varies depending on the city in which the are located. For instance, the average daily for a Technical Support in Nairobi is KES 550 while in Kisumu is KES 450 or in Mombasa is KES 600.