Eric Ngugi
Services provided: Technical Support / Help Desk (Hardware / Software) , Front End Developers , Web Services
About Eric Ngugi:
Hello there! 馃憢 I'm Eric Ngugi, and I'm passionate about technology, delivering exceptional customer support, and creating user-friendly front-end experiences web applications.
Technical Expertise: With a solid background in technical support, I thrive in solving complex technical issues. Whether it's troubleshooting software glitches, setting up networks, or assisting with hardware concerns, I'm your go-to problem solver.
Customer Support Excellence: My commitment to customer satisfaction is unwavering. I believe that great products deserve equally great customer support. I'm dedicated to ensuring that customers have a smooth and delightful experience with our products or services. My goal is to turn customer challenges into opportunities for growth.
Front-end Development: I'm also a front-end development enthusiast. Crafting beautiful and intuitive user interfaces is not just a job for me; it's a passion. I have hands-on experience with HTML, CSS, JavaScript, and front-end frameworks like Angular. I love bringing designs to life and creating seamless digital experiences.
Why Connect with Me: Whether you're seeking technical expertise, looking for ways to enhance customer support, or interested in collaborating on front-end projects, let's connect! I'm always open to networking, discussing industry trends, and exploring opportunities for collaboration.
Experience
Helpdesk Support and Software developer with following skills: Computer Literacy 路 Communication 路 Customer Service 路 Sales 路 Marketing 路 English 路 Customer Relationship Management (CRM) 路 Hardware Support, Git 路 GitHub 路 Web Design 路 TypeScript 路 REST APIs 路 Wireframing 路 Front-End Development 路 JavaScript 路 Bootstrap 路 Cascading Style Sheets (CSS) 路 HTML5
Education
Information Technology:
Skills: Microsoft Office 路 Microsoft Outlook 路 Microsoft Excel 路 Microsoft PowerPoint 路 Microsoft Access 路 SQL 路 Computer Literacy 路 Databases 路 Software Development 路 Calculus 路 Communication 路 Networking 路 Computer Hardware Troubleshooting
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