Services offered
Recent graduate, looking for the opportunity to leverage my knowledge and grow professionally as a Data Analyst / Web Developer. Proficient in using Python programming language.
Experience
Position: Customer Service Representative
Feb 2022 - Jul 2022
Sure Cred Limited - Nairobi, Kenya
- Handling outbound calls and advising customers on financial management.
- Reminded customers to pay their loans on time.
- Complied with data security and confidentiality policies to safeguard customer information.
- Resolved customer concerns, following internal database prompts and company scripts.
- Navigated multiple computer applications while conversing with customers.
- Collated and communicate customer feedback to appropriate internal departments and team leaders.
Education
University of Nairobi - Nairobi, Kenya | BSc. Mathematics
Sep 2016 - Sep 2022
- Specialized in Applied Mathematics. Second Class Honors (Lower Division).
Udacity - Online | Data Analyst Nanodegree
May 2022 - Sep 2022
- Learnt Data Analysis coursework in Python, SQL, and Excel.
Ajira Digital - Online | Data Entry
Apr 2022 - Sep 2022
- Learnt Data Entry in Excel and Data Management using SPSS.
Moringa School - Nairobi, Kenya | Software Development
May 2021 - Dec 2021
- Coursework in Fullstack Web Development.
Professionals who compete with LAWRENCE
Professionals in the same Technology / Internet sector as LAWRENCE OTIENO
Erick Kibuchi
Professional Academic Writer
Technology / Internet
Professionals from different sectors near Nairobi, Nairobi Area
Other users who are called LAWRENCE
Lawrence Pulei
Networking | Data Entry | Graphics Design
Technology / Internet
Jobs near Nairobi, Nairobi Area
-
+ Palladium is a global leader in the design, development and delivery of Positive Impact. + Reporting to the Senior Software Developer, the Software Developer – Integrations engineer is responsible for executing software development tasks... · + Required Qualifications: · - Bach ...
Nairobi, Nairobi County1 month ago
-
The Software Developer – Integrations engineer is responsible for the execution of software development tasks in line with work plan and team objectives. · Collaborate with business analysts, product owner, domain experts, and other stakeholders to gather and translate user stori ...
Nairobi1 month ago
-
The Technical Assurance Specialist is a technical role responsible for executing comprehensive performance testing strategies, ensuring system quality standards, and validating that banking applications meet defined performance criteria. · ...
Nairobi3 weeks ago