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LAWRENCE OTIENO

LAWRENCE OTIENO

Data Analyst / Fullstack Web Developer.

Services provided: Research Assistants , Front End Developers , Market Research Services , Data Analysts , User Research , Market Research Analysts

Technology / Internet

Nairobi, Nairobi Area
(0)
KSh1,500 / hour
Approximate rate

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About LAWRENCE OTIENO:

Recent graduate, looking for the opportunity to leverage my knowledge and grow professionally as a Data Analyst / Web Developer. Proficient in using Python programming language.

Experience

Position: Customer Service Representative
Feb 2022 - Jul 2022
Sure Cred Limited - Nairobi, Kenya

  • Handling outbound calls and advising customers on financial management. 
  • Reminded customers to pay their loans on time. 
  • Complied with data security and confidentiality policies to safeguard customer information. 
  • Resolved customer concerns, following internal database prompts and company scripts. 
  • Navigated multiple computer applications while conversing with customers. 
  • Collated and communicate customer feedback to appropriate internal departments and team leaders.

Education

University of Nairobi - Nairobi, Kenya | BSc. Mathematics 
Sep 2016 - Sep 2022

  • Specialized in Applied Mathematics. Second Class Honors (Lower Division).

 

Udacity - Online | Data Analyst Nanodegree 
May 2022 - Sep 2022

  • Learnt Data Analysis coursework in Python, SQL, and Excel. 

 

Ajira Digital - Online | Data Entry
Apr 2022 - Sep 2022

  • Learnt Data Entry in Excel and Data Management using SPSS. 

 

Moringa School - Nairobi, Kenya | Software Development
May 2021 - Dec 2021

  • Coursework in Fullstack Web Development. 

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