Gregory Kilonzo

First-rate IT Support Specialist with 3  years’ experience offering outstanding support to users
of various levels. Exceptional skills and knowledge in user support and subject matter expert on
cloud. Established reputation as sharp technology expert when working with customers to
identify and deploy solutions.

I am writing to you regarding the position of ICT Support Officer. I believe my career history and skill set
make me an ideal candidate for this position. Through my degree, I have developed a wide range of
technical skills from software development, hardware, and network installation and configuration, and
operating systems to database design and web development. In addition to my existing IT skills, I learn
quickly how to use new software and I am always eager to learn from others.
Having worked at Halton's Pharmacy and Samasource  Kenya, I have gained massive experience in installing
and configuring computer systems, diagnosing hardware and software faults, solving technical and
application problems, either over the phone or in person and providing appropriate solutions. 
Through my experience working at these companies, I have demonstrated a range of skills including the
ability to build rapport and work with different types of people and I believe I could fit easily into your
team. In the current position am supporting over 3000 employees both remotely and on premise. I am a
hard worker, strongly motivated to working IT and able to bring energy and enthusiasm to this role,
which I believe would be of great value.
I hope you will find my CV of interest and I look forward to hearing from you.

Bachelor of science in Information Technology

Oracle certified Foundations Associate
Google Cloud Certified Associate Engineer
Aws cloud practitioner
Microsoft certified Fundamentals