Best professionals offering chat moderator services in Nairobi

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Evans Gakanga
USD$ 5 per hour

Evans Gakanga

Data analyst

Customer Service / Support

I'm Evans. A dedicated freelancer with a passion for chat moderation, transcription. With over 6 years of experience in the expertise, I bring a uniqu ...

Thika, Nairobi Area
Chat moderator + 1
charity mbithe Gachoki
KSh 500 per hour

charity mbithe Gachoki

ACCOUNTANT

Accounting / Finance

Hello there! I'm Beebee, a versatile professional with a diverse skill set that spans across accounting, data entry, and chat moderation. I have a pas ...

Nairobi, Nairobi Area
Chat moderator + 2
Jane Kigenyi
KSh 450 per hour

Jane Kigenyi

Chat Moderator

Customer Service / Support

Hello, I'm Jane Kigenyi, an experienced chat moderator dedicated to ensuring enjoyable and secure online interactions. With two years of moderating va ...

Nairobi, Nairobi Area
Chat moderator + 2
joan Mbithe
KSh 200 per hour

joan Mbithe

Freelancer

Telecommunications

Hello, · I have over three years of experience working as a freelancer. I have experience in so many remote jobs and chat moderator is one of them. I ...

Nairobi, Nairobi Area
Chat moderator + 2
donnah mayu
KSh 100 per hour

donnah mayu

Content writer/ chat moderator

Customer Service / Support

I am self motivated and goal oriented individual who can work under any environment to yield positive results. I am a fast learner and flexible thus I ...

Thika, Nairobi Area
Chat moderator + 2
emma odongo
KSh 1,700 per hour

emma odongo

Business manager / Supplier/ freelancer

Customer Service / Support

I would describe myself as industrious, diligent and trustworthy, who takes responsibility for everything within my remit. · Being diligent which mean ...

Nairobi, Nairobi Area
Chat moderator + 2
violar Musembi
KSh 500 per hour

violar Musembi

Data entry,chat moderator

Administrative

i am a fast learner, able to communicate fluent in English and Kiswahili. i love trying new things.

Nairobi, Nairobi Area
Chat moderator + 1
Achieng Joan
USD$ 20 per hour

Achieng Joan

Customer service /Chat moderator

Customer Service / Support

Hardworking and reliable individual focused on going above and beyond to support team and serve customers. Trained in Customer relations and offering ...

Nairobi, Nairobi Area
Chat moderator + 2
Lakifuri Faith
KSh 300 per hour

Lakifuri Faith

Writing, chat moderator,

Arts / Entertainment / Publishing

I am a student. IT Guru and am good at what I do.

Thika, Nairobi Area
Chat moderator + 1
Denis Waweru
NZD$ 25 per hour

Denis Waweru

"Realme C11: Clear Webcam for Better Calls!"

Engineering / Architecture

As a dedicated Chat Moderator, I bring a unique blend of skills and experiences to foster a positive and engaging online community environment. With 2 ...

Nairobi, Nairobi Area
Chat moderator + 1
Elizabeth Mwai
KSh 500 per hour

Elizabeth Mwai

Chat Moderator

Sales

I am a creative and dedicated individual who thrives in fostering meaningful connections. I understand the essence of animating online communities and ...

Nairobi, Nairobi Area
Chat moderator + 1
Nakhatama Saenyi
KSh 2,000 per hour

Nakhatama Saenyi

Customer service/ chat administrator

Customer Service / Support

I'm a 30-year-old and I possess a Degree in Corporate Communications from the Multimedia University of Kenya. · I'm a skilled, efficient and professio ...

Nairobi, Nairobi Area
Chat moderator + 3
Brian Alumera
KSh 200 per hour

Brian Alumera

ICT SUPPORT/FREELANCER

Technology / Internet

I am outgoing, dedicated, and open-minded.

Nairobi, Nairobi Area
Chat moderator + 1
Winnie achieng Ombuor
USD$ 3 per hour

Winnie achieng Ombuor

experienced virtual assistant

Customer Service / Support

i am a fast learner, committed and reliable person. 

Nairobi, Nairobi Area
Chat moderator + 1
Grace Akinyi
USD$ 5 per hour

Grace Akinyi

Chat moderator, nutrition background

Administrative

I have experience in chat moderation and will contribute to the growth of your company

Thika, Nairobi Area
Chat moderator + 1
Lulu Kilonzo
KSh 1,500 per hour

Lulu Kilonzo

Freelancer

Customer Service / Support

Does any side hustle from being a chat moderator to transcribing to data entry. 

Nairobi, Nairobi Area
Chat moderator + 2
Services
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Chat moderator in Nairobi

Chat moderator in Kenya

Service Information

Service Overview

As a professional service provider, a chat moderator is responsible for maintaining a safe and respectful environment in online communities. They ensure that all interactions are appropriate and adhere to community guidelines.

Professional Requirements

Chat moderators require strong communication and problem-solving skills. They must be able to effectively manage conflicts and maintain a neutral stance. Proficiency in language and cultural awareness is also essential.

Recommended Accreditations and Certifications

While not mandatory, certifications in conflict resolution, mediation, or online community management can be beneficial for chat moderators.

Tips for Choosing the Best Service Provider

When selecting a chat moderator, consider their experience in online community management, their ability to remain neutral, and their proficiency in language and cultural awareness.

Questions to Ask Professionals

  • What experience do you have in online community management?
  • How would you handle a conflict between community members?
  • What languages do you speak fluently?

Useful References

For more information on chat moderation, consider consulting the following resources:

  • Online Community Management Guidelines
  • Conflict Resolution Techniques

Average Prices for the Service

The cost of hiring a chat moderator can vary depending on the location and the moderator's experience. In Nairobi, the average hourly rate for a chat moderator is 100.00 KES, while in other cities in Kenya, the average hourly rate can range from 120.00 KES to 150.00 KES.

Requesting a Quote

When requesting a quote for a chat moderation service, provide detailed information about the project, including the scope of work, the desired outcome, and any specific requirements. This will enable the service provider to provide an accurate quote and ensure that your needs are met.

Fees for Chat Moderators

The average daily fee for experienced chat moderators is 1,500.00 KES.

The fee varies depending on the city in which the moderator is located. For instance, the average daily fee for a chat moderator in Nairobi is 1,800.00 KES, while in Mombasa is 1,200.00 KES or in Kisumu is 1,500.00 KES.

chat moderator jobs near Nairobi

  • Customer Service Executive- French Speaking

    6 days ago

    Call Center Solutions Africa(CCSA) Nairobi County

    We are looking for Danish-speaking Customer Service Executives who take pride in delivering clear, professional, and empathetic customer support. · ResponsibilitiesHandle customer inquiries via phone email chat messaging platforms.Resolve issues efficiently maintain high CSAT doc ...

  • Manager HR Reporting, Insights

    3 weeks ago

    M-PESA Africa Nairobi County

    The Manager HR Reporting Insights will serve as a strategic partner to the HR Director and HR leadership team. This role is accountable for delivering advanced HR analytics generating actionable insights and enabling evidence-based decisions.Lead the design delivery and maintain ...

  • Community Brand Ambassador

    1 month ago

    Penda Health Nairobi

    The Community Brand Ambassador promotes the Penda Health brand within the community, · builds strong relationships with potential customers, · and drives patient growth at our medical centers. · ...