Jane Kigenyi

I am a dedicated chat moderator with a wealth of experience in fostering positive online interactions and upholding community standards. Over the past 2 years, I've finely tuned my skills in content moderation, conflict resolution, and user support, making me a trusted guardian of online spaces.
My journey began at Steadman Corporation, where I rigorously enforced community guidelines, handled user inquiries, and swiftly resolved disputes with a blend of empathy and diplomacy. I excel at making quick, fair decisions that enhance the user experience.
What sets me apart as a chat moderator, is my commitment to continuous learning. I ensure I stay at the forefront of industry trends and adapt to evolving challenges.
In addition to my moderation skills, I bring relevant skills, like Great communication, empathy, and solving conflicts, enriching the online experience for all users.
I'm enthusiastic about the opportunity to contribute my expertise to your platform, supporting its growth and nurturing a welcoming online community.

I have a diploma in journalism and media studies which have been a huge help with my communication skills. I also recently acquired a certificate in software engineering from Moringa School and a certificate in social media management from Alisson Education.