
Evans Gakanga
Customer Service / Support
Services offered
I'm Evans. A dedicated freelancer with a passion for chat moderation, transcription. With over 6 years of experience in the expertise, I bring a unique blend of creativity, technical proficiency, and a results-driven mindset to every project I undertake.
I specialize in chat moderation. My approach is rooted in a commitment to understanding my clients' needs thoroughly, ensuring that each deliverable not only meets but exceeds their expectations.
What sets me apart is my commitment, reliability, timeliness creativity, decision-making. Collaboration and communication are paramount to me. I believe in maintaining transparent and open lines of communication throughout a project, ensuring my clients are informed and involved at every stage.
Experience
With six years of dedicated experience as a Chat Moderator and Transcriptionist, I have honed my skills in maintaining engaging and respectful online conversations while ensuring community guidelines are upheld. Proficient in handling various platforms and adept at identifying and mitigating potentially sensitive content, I have a proven track record of creating safe and inclusive virtual environments. Additionally, my extensive background in transcription showcases my precision and efficiency in converting audio content into accurate written records, demonstrating a keen attention to detail and a commitment to delivering high-quality work.
Education
I'm currently pursuing a degree in education, set to graduate in a few months. I already earned a diploma in education, and this dual educational background provides a comprehensive foundation in pedagogy and instructional techniques, combining theoretical knowledge with practical classroom skills. This unique combination equips myself with a strong understanding of educational principles and a hands-on approach to fostering effective learning environments.
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