Best professionals offering customer support services in Machakos

Get free quotes from professionals.

Maxmilian Kitolo
KSh 375 per hour

Maxmilian Kitolo

Customer care representative / Freelance writer

Customer Service / Support

I am a young professional based in Nairobi who aims at becoming a customer advocate and driving fast and effective resolutions.I help business owners ...

Embakasi, Nairobi Area
Customer support + 1
jane mugure
KSh 250 per hour

jane mugure

Administration , Data entry

Administrative

As a freelancer in the administration sector, I can offer services such as data entry, document preparation, scheduling, email management, virtual ass ...

Juja
Customer support + 6
Stephen  Gakuru
KSh 700 per hour

Stephen Gakuru

Data Analyst

Technology / Internet

I am a self-driven young energetic youth with passion in IT who commits wholly to the tasks. I have good communication skills and seek to solve proble ...

Embakasi, Nairobi Area
Customer support + 2
Francis sui
KSh 1,000 per hour

Francis sui

Product advertisements

Utilities / Energy

Computer literate with ability to influence interests to higher levels                  

Machakos
Customer support + 1
Marc Agboodjan
KSh 400 per hour

Marc Agboodjan

I am Dynamic, Motivated and Determinated

Scientific

I speak fluent English and French.  I also have a Master's in Mathematics and Statistics, so my main skill is data analysis to help good decision-maki ...

Juja
Customer support + 2
Michael Randa
USD$ 15 per hour

Michael Randa

Executive Virtual Assistant

Customer Service / Support

Organized professional with a strong background in customer support and virtual assistance in delivering exceptional client experiences, resolving inq ...

Embakasi, Nairobi Area
Customer support + 1
Eunice Kilonzo
USD$ 10 per hour

Eunice Kilonzo

customer support

Customer Service / Support

Dedicated customer support professional with over four years of experience in enhancing customer satisfaction and loyalty. Proven track record in effe ...

Embakasi, Nairobi Area
Customer support + 2
Christine Wangui
KSh 200 per hour

Christine Wangui

CRS and FOR

Customer Service / Support

A motivated and customer-focused professional with 3 years of experience in providing · high-quality customer service in a fast-paced environment. Pro ...

Doonholm, Nairobi Area
Customer support + 1
Fredrick Otieno
KSh 125 per hour

Fredrick Otieno

IT Administrator

Technology / Internet

Hardworking, Committed, Industrious, and fast learner with adverse experience and knowledge · In managerial and technical roles. ·  

Athi River
Customer support + 1
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Customer support in Machakos

Customer Support in Machakos

Overview

Customer support is a crucial service in today's digital age, ensuring that clients receive timely and effective assistance with their queries and concerns.

Professional Requirements

Industry professionals providing customer support in Machakos must possess excellent communication skills, both written and verbal, and be able to empathize with clients from diverse backgrounds.

Recommended Accreditations and Certifications

While not mandatory, certifications in customer service, such as the Certified Customer Service Representative (CCSR) or the Certified Support Professional (CSP), can demonstrate a professional's commitment to delivering exceptional support.

Choosing the Best Service Provider

When selecting a customer support provider, consider their experience, response times, and ability to resolve complex issues efficiently.

Questions to Ask Before Hiring

  • What is your experience in providing customer support in Machakos?
  • How do you handle complex or sensitive customer queries?
  • What are your response times, and how do you ensure timely resolution of issues?
  • Do you have any certifications or accreditations in customer service?

Useful References

For more information on customer support, consult industry publications and websites focused on customer service best practices.

Average Prices

The average hourly fee for customer support services in Machakos ranges from 200 to 500 KES.

Requesting a Quote

When requesting a quote for customer support services, provide detailed information about your requirements, including the scope of work, response times, and any specific skills or certifications needed. This will enable the service provider to offer a more accurate and tailored quote.

Fees for Customer Support freelancers

The average daily fee for experienced freelancers is 500 KES.

The fee varies depending on the city in which they are located. For instance, the average daily fee for a Customer Support freelancer in Mombasa is 600 KES, while in Nairobi is 550 KES or in Kisumu is 450 KES.


customer support jobs near Machakos

  • Work in company

    Workflow Manager

    Afrikanka Kenya LTD

    We are seeking a highly proactive, detail-obsessed Workflow Manager to take full ownership of internal task flow across the company. · ...

    South C ward, Nairobi County

    1 month ago

  • Work in company

    Information Technology Coordinator

    Summit Recruitment & Search

    We are seeking a proactive and technically skilled IT Coordinator to support and manage our IT infrastructure in Kenya.The successful candidate will be responsible for maintaining computer systems, networks and enterprise applications ensuring seamless technology operations that ...

    Athi River, Machakos County

    1 week ago

  • Work in company

    Sales Team Manager

    Britam

    This is a full-time role for a Sales Team Manager located in Kitengela. · ...

    Kitengela, Kajiado County

    1 month ago