Best professionals offering customer support services in Machakos
Get free quotes from professionals.
Maxmilian Kitolo
Customer care representative / Freelance writer
Customer Service / Support
I am a young professional based in Nairobi who aims at becoming a customer advocate and driving fast and effective resolutions.I help business owners ...
jane mugure
Administration , Data entry
Administrative
As a freelancer in the administration sector, I can offer services such as data entry, document preparation, scheduling, email management, virtual ass ...
Stephen Gakuru
Data Analyst
Technology / Internet
I am a self-driven young energetic youth with passion in IT who commits wholly to the tasks. I have good communication skills and seek to solve proble ...
Francis sui
Product advertisements
Utilities / Energy
Computer literate with ability to influence interests to higher levels
Marc Agboodjan
I am Dynamic, Motivated and Determinated
Scientific
I speak fluent English and French. I also have a Master's in Mathematics and Statistics, so my main skill is data analysis to help good decision-maki ...
Michael Randa
Executive Virtual Assistant
Customer Service / Support
Organized professional with a strong background in customer support and virtual assistance in delivering exceptional client experiences, resolving inq ...
Eunice Kilonzo
customer support
Customer Service / Support
Dedicated customer support professional with over four years of experience in enhancing customer satisfaction and loyalty. Proven track record in effe ...
Christine Wangui
CRS and FOR
Customer Service / Support
A motivated and customer-focused professional with 3 years of experience in providing · high-quality customer service in a fast-paced environment. Pro ...
Fredrick Otieno
IT Administrator
Technology / Internet
Hardworking, Committed, Industrious, and fast learner with adverse experience and knowledge · In managerial and technical roles. ·
Customer Support in Machakos
Overview
Customer support is a crucial service in today's digital age, ensuring that clients receive timely and effective assistance with their queries and concerns.
Professional Requirements
Industry professionals providing customer support in Machakos must possess excellent communication skills, both written and verbal, and be able to empathize with clients from diverse backgrounds.
Recommended Accreditations and Certifications
While not mandatory, certifications in customer service, such as the Certified Customer Service Representative (CCSR) or the Certified Support Professional (CSP), can demonstrate a professional's commitment to delivering exceptional support.
Choosing the Best Service Provider
When selecting a customer support provider, consider their experience, response times, and ability to resolve complex issues efficiently.
Questions to Ask Before Hiring
- What is your experience in providing customer support in Machakos?
- How do you handle complex or sensitive customer queries?
- What are your response times, and how do you ensure timely resolution of issues?
- Do you have any certifications or accreditations in customer service?
Useful References
For more information on customer support, consult industry publications and websites focused on customer service best practices.
Average Prices
The average hourly fee for customer support services in Machakos ranges from 200 to 500 KES.
Requesting a Quote
When requesting a quote for customer support services, provide detailed information about your requirements, including the scope of work, response times, and any specific skills or certifications needed. This will enable the service provider to offer a more accurate and tailored quote.
Fees for Customer Support freelancers
The average daily fee for experienced freelancers is 500 KES.
The fee varies depending on the city in which they are located. For instance, the average daily fee for a Customer Support freelancer in Mombasa is 600 KES, while in Nairobi is 550 KES or in Kisumu is 450 KES.
customer support jobs near Machakos
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We are seeking a highly proactive, detail-obsessed Workflow Manager to take full ownership of internal task flow across the company. · ...
South C ward, Nairobi County1 month ago
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We are seeking a proactive and technically skilled IT Coordinator to support and manage our IT infrastructure in Kenya.The successful candidate will be responsible for maintaining computer systems, networks and enterprise applications ensuring seamless technology operations that ...
Athi River, Machakos County1 week ago
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This is a full-time role for a Sales Team Manager located in Kitengela. · ...
Kitengela, Kajiado County1 month ago