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Embakasi
Michael Randa

Michael Randa

Executive Virtual Assistant

Customer Service / Support

Embakasi, Nairobi Area

Social

Services offered

Organized professional with a strong background in customer support and virtual assistance in delivering exceptional client experiences, resolving inquiries efficiently, and fostering positive relationships. Adept at collaborating with cross-functional teams to ensure seamless service delivery and client satisfaction. Passionate about leveraging expertise in virtual coordination to enhance organizational growth and client loyalty.

Virtual assistant
Customer support
Approximate rate: USD$ 15 per hour

Experience

Diligent support specialist with 1 year of experience with large cloud services agency. Obtained highest grades in build spec (100%) and quality (97.3%). Seeking to further IT career by growing with the companies team as the IT technician.

Education

Certified Virtual Assistant - ALX

Certificate

Diploma in Information Communication Technology / The Eldoret National Polytechnic

2018 - 2022

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