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    Digital Communications Intern at - Nairobi, Kenya - Kabarak University

    Kabarak University
    Kabarak University Nairobi, Kenya

    Found in: beBee S2 KE - 1 week ago

    Kabarak University background
    Full time
    Description

    Kabarak University is a private Chartered institution of higher learning that provides holistic Christian-based quality education, training, research and outreach activities for the service of God and humanity.

    Key Responsibilities

    Assist in managing customer/user inquiries received via email, WhatsApp channel, and social media platforms.
    Respond to inquiries in a timely, professional, and courteous manner.
    Monitor social media platforms and channels for brand mentions and engagement.
    Provide basic user support related to the university's digital platforms.

    Qualifications and skills

    Bachelor's degree in Communications, Marketing, Education (English/Literature), or a related field.

    Wealth of experience in a digital communications or social media management role with a strong understanding of email best practices.

    Strong written and verbal communication skills in English.
    Excellent organizational and time management skills.
    Proficiency in Emails and social media platforms (Facebook, Twitter, LinkedIn, Instagram, WhatsApp)
    Excellent customer service skills with the ability to handle inquiries professionally and efficiently
    Proficient in using computers and common software applications
    Experience with content management systems (CMS) a plus
    Ability to work independently and as part of a team.
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