Information Security Analyst I Mombasa- Based Role - Majorel Kenya Limited

Description

ABOUT THE COMPANY

Majorel supports clients all over the world to successfully shape their customer relationships. More than 79,000 employees in 41 countries over 127+ sites design and implement customized solutions for this purpose (For updated numbers refer Majorel website ).

We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today's rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship, adaptability, and our drive to go further, we view it as an opportunity to innovate by getting the best from people and technology. We constantly strive for the best. We know that doing so is pursuing a moving target. It takes full commitment to go the extra mile. Mutual respect and trust is the hallmark of every successful business, and it's the same at Majorel. We know that challenges are met and ambitions achieved through teamwork: not only amongst our colleagues, but in partnership with our clients too.

JOB SUMMARY

Information Security Analyst

RESPONSIBILITIES

As an Information Security Analyst, you will implement, maintain, and continuously improve the effectiveness of ISMS (Information Security Management System) & OSM (Operation Security Management) at Teleperformance KenyaResponsibilities * Support non-technical staff to understand, apply and comply with security policies / IT Security requirements in support of the client contractual requirements and TP Information Security policies. * Support on the process of periodic\'a0Assessment in compliance with ISO 27001 Standard and Client Contractual Security Requirements and provide reports on the activities. * Support the Information Security Team on internal security audits and support the regional team in performing periodic external & Internal audits to verify the readiness of PCI-DSS and ISO27001 compliance. * Promote security initiatives and standards across the organization and provide support with training and debriefing of personnel in relation to security matters * Contribute in the creation and update of security evidences, collaborating with IT and other departments of the organization, in order to achieve the given KPIs of the security posture scores. * Performs miscellaneous Operational Security & Information security job-related duties as assigned. * Develop consultative relationships with different departments to educate them on Teleperformance risk management framework, exception process and promote adherence to company policies, contractual and regulatory requirements. * Be the local workstream lead for local projects and/or initiatives to identify potential compliance and security risks and report to Information security manager. * Support the local implementation of global and regional security education, training, and awareness programs * Facilitate the investigation of potential or actual security breaches, assist in the development and implementation of corrective action plans, research root cause and document the entire investigation process according to policy/procedure. * Support the implementation of business continuity processes within the local scope and assist in testing activities.Requirements * Bachelor\'92s degree in Information Technology, Computer Science, Administration Management or equivalent * Familiar with different regulations and standards related to information security and data protection (e.g., ISO27001, PCI DSS, SOC 2) * Preferably a Certified in Cybersecurity (CC) certification (CISSP, CISA or similar), ISO/IEC 27001 Information Security Associate or Governance, Risk and Compliance Certification (CGRC) * Can easily transition to a fast-paced environment, must be able to learn new concepts quickly that affect the security posture of the company. * Willingness to work on-call in the event of a security breach or other emergency. * Perform effectively despite sudden deadlines and changing priorities.

REQUIRED SKILLS

Information security, System and network security, Database administration

REQUIRED EDUCATION

Bachelor's degree