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Assistant Manager UI/UX - Nairobi, Kenya - KCB Bank Kenya
Description
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016.
The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.
KEY RESPONSIBILITIES:
Design intuitive and visually appealing user interfaces for our digital banking platforms based on customer insights.
Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts.
Conduct user research of new and existing products to understand customer behaviors, needs, and pain points.
Ensure a seamless and consistent user experience across various digital channels (web, mobile, and other platforms).
Work closely with cross-functional teams, including developers, product managers, and other stakeholders, to bring designs from concept to implementation.
Collaborate with marketing and branding teams to ensure a cohesive and on-brand user experience.Plan and conduct usability testing sessions to gather valuable insights and feedback from users.
Iterate on designs based on user testing results to continuously improve the user experience.
The successful candidate should have the following:
Bachelor's degree preferably in UI/UX design/Human-Computer Interaction or Technology related degree
At least four (4) years relevant work experience with specific experience in:
UI/UX Designer with a strong portfolio showcasing successful projects.
Use of design and prototyping with tools such as Figma and Adobe suite.
Front-end development technologies (HTML, CSS, JavaScript)
Experience in research methodologies.
customer journey mapping and user experience testing.
Project Management/Relationship Management.