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    Head Trade, Kenya - Nairobi, Kenya - Ecobank Kenya

    Ecobank Kenya
    Ecobank Kenya Nairobi, Kenya

    3 days ago

    Default job background
    Full time
    Description

    Ecobank Transnational Incorporated (ETI) acquired 75% of EABS Bank on the 16th of June 2008, and the bank consequently changed its name to Ecobank Kenya Limited.

    ETI subsequently increased its shareholding in the bank which is currently at 100% as at 31st December, 2016.
    Responsibilities

    Business and Financial Performance

    Design and execute strategies to capture more supply chain domestic trade flows
    Develop a Trade Customer Target Market list for each affiliate in the of the EAC Region and wallet size to better understand the flows, players, volumes, and trade corridors and execute marketing initiatives towards improving trade numbers both from a volume perspective and from a P&L standpoint
    Responsible for launching Product Programs (aligned to Group Trade's) for specific trade solutions
    Capture competitor intelligence and regulatory information and use it to develop or reinforce our competitive advantage
    Ensure appropriate pricing of Trade products with adequate returns and full collection of fees and commissions, whilst growing this revenue line
    Review trade monthly financials and ensure accurate booking of trade loans across the region
    Responsible for managing Trade's S2 and S3 loans towards driving NPL ratios to a maximum of 3%

    Client Centricity

    Ensure pristine trade customer's experience with strong quality of service in coordination with RPC
    Negotiate key trade terms with clients/resolving issues between product and client
    Provide expert trade advisory services to customers and RMs
    Development and delivery of client trade sales materials, presentations, proposals, brochures and product awareness campaign
    Establish and maintain critical relationships with trade stakeholders in the local market, and with stakeholders in the wider Ecobank Group

    Continually drive and ensure consistent and superior client-oriented culture and high-quality service delivery to trade customers including differentiated service where revenue justifies.

    Strong engagement of Operations, Technology and Risk is required
    Support launch and successful client onboarding on new trade platforms are required

    Leadership and People Management

    Coordination with FI towards on confirmation lines and increased LCs volumes through EBI SA
    Develop and manage a trade deal pipeline and manage end to end deal conversion working closely with LAMs, RAMs, GAMs and Group Trade Head to ensure revenue momentum is sustained
    Provide Relationship Managers & Customers continuous trade product knowledge through training, workshop and forums to maximum trade opportunity identification/solutions

    Be the lead on all Operations and Technology projects that have an impact on the Trade Business and solutions.

    Process, Control and Operational Performance

    Achieve a minimum of 5 documented join sales calls/PM and improve trade lines utilization rate
    Drive Trade pipeline management for the region and push on timely execution of transactions
    Originate, structure and close trade deals against customer opportunities sourced either directly or jointly with Relationship Managers (LAMs, RAMs, GAMs) both for Commercial and Corporate Bank clients
    Draw up weekly customer calling plan for trade customers to drive trade business
    Actively initiate & support new product development, roll-out and implementation
    Engage in risk approvals for trade deals and provide risk management of trade portfolio and structured solutions to mitigate risk
    Ensure that the processes, structures and systems required to effectively service existing clients and develop new clients are in place and continuously reviewed using SLA's
    Responsible for ensuring robust risk management of trade products and loans (including RCSA) in coordination with Trade middle office, Risk management and Group Trade
    Interface with Compliance and Audit functions and manage incidents and issues raised within the Transaction Banking domain.

    Work with Operations and Technology to ensure that all issues relating to the Trade Electronic platform are resolved as swiftly as possible.

    Strategic initiatives

    Formulate and articulate a trade business roadmap for the Region aligned to the Group Trade strategy
    Understand the dynamics of international and regional trade flows within the Region with a view to assess market trends, identify new business opportunities or competitive threats across the region;
    Devise and execute strategies and solutions to capture key imports and exports within each affiliate
    Define a strategy for launching e-trade in high LC volume countries and onboarding clients
    Be engaged in industry developments and continuously migrate best practices within the region
    Ensure Ecobank's Trade Electronic Banking Platforms meet customer needs in-country.
    Ensure Ecobank's Trade Electronic Banking products are positioned as a leader in the market and grow acquisitions aggressively.
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