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    Food Store Picker at - Nairobi, Kenya - HCS Affiliates Group

    HCS Affiliates Group
    HCS Affiliates Group Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description
    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.


    Location:
    Assigned Restaurant


    Position Type:
    Temporary Contract


    Responsibilities:
    Monitor and ensure key metrics are met, such as marking orders as ready for delivery promptly upon preparation.

    Proactively manage stock levels to prevent stock outs and promptly disable unavailable products on the Glovo platform to minimize order cancellations.

    Liaise with customers when necessary to communicate any changes or edits to their orders initiated by the store.
    Ensure orders are prepared immediately upon receipt and maintain efficient order processing workflows.
    Facilitate the daily check-in process for the store, ensuring readiness to receive and fulfil orders promptly.
    Work closely with, reducing instances of incorrect deliveries and subsequent customer dissatisfaction.

    Coordinate with the marketing team to ensure promotions are active and accurately reflected on the Glovo platform for customers.

    Regularly review and verify pricing information to ensure accuracy on the Glovo menu.

    Requirements

    Bachelor's degree or equivalent practical experience, recent graduates are encouraged to apply.
    1year of relevant experience in a similar role is preferred but not mandatory.
    Basic proficiency in computer applications and processes.
    Excellent communication skills, both written and verbal.
    Strong attention to detail and organizational abilities.
    Ability to work independently and collaboratively in a fast-paced environment.
    Proactive problem-solving skills and a customer-centric mindset.
    Flexibility to adapt to changing priorities and tasks as needed