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    Social Worker at - Nairobi, Kenya - The Nairobi Hospital

    The Nairobi Hospital
    The Nairobi Hospital Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description

    The Nairobi Hospital has excelled in medical expertise and services provision and has deservedly earned recognition throughout East Africa and beyond as an advanced diagnostic, treatment and referral centre.


    REF:
    TNH/HRD/SW/02/2024

    SUMMARY
    Reporting to the Charge Nurse, the successful candidate will address the social, psychological and emotional needs of patients and their families in order to promote optimal state of health in line with the Hospital's patient care objectives

    ROLES AND RESPONSIBILITIES
    Provide counselling services to special needs patients and their families as requested by doctors, nurses and administration;
    Act as the link between the special needs patients, family, clinicians, nurses and management;
    Assess all charity patients through interviews, carrying out reference checks to clarify if they really need the charity and advice the Almonas Fund Committee and League of Friends;
    Provide counselling services to patients and staff as requested by doctors and management.
    Maintain confidentiality on all matters related to the patient's family, hospital and Charity Fund.
    Assess patients' adherence as per the existing SOPs;
    Prepare and submit timely and accurate reports;
    Document patients' information in the registers, patients' files and the system;
    Mentor peer mentors and support group leaders;
    Address emerging issues of patients, families and staff;
    Report child abuse cases to relevant child welfare authorities;
    Handle patient's cases including interviewing patients with difficulties in meeting their bills and prepare related reports with appropriate recommendations;
    Participate in hospital charity programs including needy patients and cleft-lip charity program and carry out assessment of needy cases to establish their economic status, capability to pay and which patient deserves financial support
    Provide counselling to mothers who want to put their children for adoption and liaise with relevant agencies to initiate the adoption process;
    Make visitation rounds to long-stay patients;
    Prepare the patients whose conditions have changed such as patients who need to use wheelchairs;
    Act as the Secretary to the Almonas Fund committee, provide recommendations on deserving cases and monitor budget implementation;
    Debrief for staff, those in quarantine and isolation wards;
    Be a facilitator of cancer support group; and
    Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.


    REQUIREMENTS
    Knowledge, experience and qualifications required

    Bachelor's degree in Social Work, Counselling or any other related field from a recognized institution.
    Diploma in counselling and Psychology
    Must be a registered member with the Kenya Counsellors and Psychologists Association and hold a valid practicing license.
    Minimum of 5 years counselling experience.

    Competencies Technical & Behavioural competencies

    Counselling skills
    Listening skills
    Empathy
    Networking skills
    Ability to work for long hours under pressure
    Drive and openness to learning
    Time management skills
    Interpersonal skills
    Effective decision making and judgement skills
    Analytical skills
    Attention to detail
    Planning and organising skills
    Communication skills including presentation and facilitation skills
    Team working skills
    Accountability
    Integrity
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