Jobs
>
Nairobi

    Digital Engagement Specialist - Nairobi, Kenya - Kenya Airways

    Kenya Airways
    Kenya Airways Nairobi, Kenya

    1 week ago

    Default job background
    Full time
    Description

    ABOUT THE COMPANY

    Kenya Airways is the Africa's Leading Airline-Business in the World.

    JOB SUMMARY

    Qualification (Minimum) University Degree BBIT or related fieldCopywriting skillsAt least 3 years 'experience in similar roleAirline and retail experience will be an added advantage.Strong understanding of social media channels and enthusiastic blogger and customer evangelistDigital marketing and an interest in keeping up to date with new trends in design and video.Effective story teller with evangelizing strategiesUnderstanding of web metrics, digital analytics, data analysis and interpretation.Strong attention to detail with the ability to meet deadlines and produce high quality work.Possess intellectual curiosity.Strong communicatorUnderstanding of html

    RESPONSIBILITIES

    Create innovative content strategies to effectively showcase Kenya Airways products and services at the market's market-place.Lead engage with our growing audience across social media and messaging platforms. Create relevant product information to share with the customer database across the digital touch points.Define the strategy foreach digital touch point to distribute campaigns and content effectively. Createnew and innovative communication proposals through a digital lens based on historical information, current trends & experiences to further evolve our digital footprint.Develop and manage a direct email strategy including trigger email campaigns throughout the customer journey and beyond to maximize sales.Lead A/B testing many various email campaigns to establish the most effective campaigns. Tracking and reporting on email campaigns to guide improvements.Benchmark and ensure all email campaigns comply with current email best practice across industries. Flexible and creative approach to continuously improve.Manage social and web content activity calendar to ensure best possible coverage across channels.Build and manage relations with industry influencers and key stakeholders, engaging in conversations with audiences and keep developing their community.Work with our in-house designers to create visual content with fresh and innovative ideas,re-enforcing a modern, dynamic, and innovative brand image.Define and support customer engagement processes and collaboration.Approach with other areas of social media conversations, such as support and corporate communications.Together with the local teams develop localization strategy for digital to drive local engagement.Identify "up-sell andcross-sell" opportunities through content analysis and deploying responsive content assets and re-targeting programs for higher conversion rates.Leverage and enhance existing data analytics, and develop additional research and data sources as necessary, to inform content strategy development.Measure and communicate results on key performance indicators: Are we achieving targeted results along the key touch points in the designed journeys? Synthesize insights to create actionable recommendations to further drive results.

    REQUIRED SKILLS

    Public Relations, Digital content development and editing (social media, blogs, etc.), Corporate communications

    REQUIRED EDUCATION

    Bachelor's degree

  • SoCha

    Stakeholder Engagement Specialist

    1 week ago

    SoCha Nairobi, Kenya Full time

    SoCha (a portmanteau of Social and Change) is an independent Monitoring, Evaluation and Learning (ME&L) firm that provides bespoke solutions to social challenges. Since our inception in 2010, we have grown from a consortium of globally-recognized experts who specialize in evaluat ...

  • UN-Habitat

    Digital Engagement Specialist at

    1 week ago

    UN-Habitat Nairobi, Kenya Full time

    The United Nations Human Settlements Programme, UN-Habitat, is the UN agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. · Summary · The ...

  • Computer Pride

    Sales Specialist at

    6 days ago

    Computer Pride Nairobi, Kenya Full time

    We are a private limited company established in 1990 with the core business of training and developing solutions with respect to Information and Communication Technology. We have over the years positioned ourselves as market leaders and have created a niche for ourselves in provi ...

  • World Bank Group

    Transport Specialist at

    1 week ago

    World Bank Group Nairobi, Kenya Full time

    The World Bank Group (WBG) is a family of five international organizations that make leveraged loans to developing countries. It is the largest and most famous development bank in the world and is an observer at the United Nations Development Group · Duties and Responsibilities · ...

  • RELP

    Project Manager, Country Engagement

    5 days ago

    RELP Nairobi, Kenya Full time

    We are a nonprofit organisation aimed at scaling up cheaper and faster renewable energy deployment in emerging economies. We seek to expand reliable, affordable, and sustainable energy, thereby mitigating climate change. · Summary · We are seeking a Project Manager to join our dy ...

  • Colleges and Institutes Canada

    Communications Officer at

    1 week ago

    Colleges and Institutes Canada Nairobi, Kenya Full time

    Colleges and Institutes Canada (CICan) is the national, voluntary membership organization representing publicly supported colleges, institutes, cegeps and polytechnics in Canada and internationally. · Job Summary · General Expectations · The Communications Officer will be respons ...

  • Action Against Hunger International

    Regional Food Security, Livelihoods

    1 week ago

    Action Against Hunger International Nairobi, Kenya Full time

    Founded in 1979, Action Against Hunger International (ACF) is an international humanitarian recognized in the fight against hunger. ACF mission is to save lives through the prevention, detection, and treatment of malnutrition, especially during and after emergency situations and ...

  • UN Women

    Spotlight Initiative

    1 week ago

    UN Women Nairobi, Kenya Full time

    ABOUT THE COMPANY · UN Women is the global champion for gender equality, working to develop and uphold standards and create an environment in which every woman and girl can exercise her human rights and live up to her full potential. We are trusted partners for advocates and deci ...

  • Action Against Hunger International

    Deputy Hub Director

    1 week ago

    Action Against Hunger International Nairobi, Kenya Full time

    Founded in 1979, Action Against Hunger International (ACF) is an international humanitarian recognized in the fight against hunger. ACF mission is to save lives through the prevention, detection, and treatment of malnutrition, especially during and after emergency situations and ...

  • Cowater International

    Health SRHR Specialist at

    2 weeks ago

    Cowater International Nairobi, Kenya Full time

    Cowater International is Canada's global leader in management consulting services specializing in international development and has managed the implementation of over 800 projects in more than 80 countries around the globe. · SUMMARY OF THE POSITION · Cowater International throug ...

  • UNICEF

    Programme Specialist

    2 days ago

    UNICEF Nairobi, Kenya Full time

    UNICEF is the world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. · How can you ...

  • Oracle

    AI Cloud Sales Representative at

    4 days ago

    Oracle Nairobi, Kenya Full time

    Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. · Summary · As an AI Cloud Sales Representative for Enterprises, you will be essential in identifying, developing, and closing AI business opportunities wit ...

  • United Nations Environment Programme (UNEP)

    Evaluation Specialist for the Evaluation of the UNEP Sub-Programme on Chemicals and Pollution Action at

    6 days ago

    United Nations Environment Programme (UNEP) Nairobi, Kenya Full time

    The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world's environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and ...

  • Winnies Pure Health Products

    Marketing Intern at

    1 week ago

    Winnies Pure Health Products Nairobi, Kenya Full time

    Kenya's leading healthy food products provider Our products are naturally nutritious and chemical free · Job Purpose: · The Marketing Intern is responsible for the execution of the day to day running of the departmental functions under the guidance of the Unit Team Leader. · He/S ...

  • Alliance for a Green Revolution in Africa (AGRA)

    Corporate Affairs Officer at

    1 week ago

    Alliance for a Green Revolution in Africa (AGRA) Nairobi, Kenya Full time

    AGRA is an alliance led by Africans with roots in farming communities across the continent. We understand that African farmers need uniquely African solutions designed to meet their specific environmental and agricultural needs so they can sustainably boost production and gain ac ...

  • iSON Xperiences Limited

    Senior IT Desktop Support at

    1 week ago

    iSON Xperiences Limited Nairobi, Kenya Full time

    iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. · Summary · The senior IT Desktop sup ...

  • My 1health

    Business Development Executive

    2 weeks ago

    My 1health Nairobi, Kenya Full time

    My 1health is a full-service platform at the forefront of transforming the way patients access specialized healthcare services globally. We are not just redefining healthcare; we are revolutionizing the very experience of it. · Summary · We are seeking an energetic and driven Bus ...

  • Sistema Biobolsa

    Social Media Specialist at

    6 days ago

    Sistema Biobolsa Nairobi, Kenya Full time

    Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and grow your activities on the farm, improve your energy security, and protect the ...

  • Kenya Airways

    HR People

    6 days ago

    Kenya Airways Nairobi, Kenya Full time

    ABOUT THE COMPANY · Kenya Airways is the Africa's Leading Airline-Business in the World. · JOB SUMMARY · Qualification (Minimum) Bachelor's Degree in Human Resource Management, Social Sciences, or a related field.Accredited member of the Institute of Human Resource Management (IH ...

  • UN Women

    Women's Economic Empowerment Intern at

    1 week ago

    UN Women Nairobi, Kenya Full time

    In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. In doing so, UN Member States took an historic step in accelerating the Organization's goals on gender equality and the empowerment of w ...