Vallary Achigadi

I am a customer service representative who is skilled at resolving product or service problems by clarifying customer complaints and determining the best course of action to solve the problem. I also demonstrate an ability to provide appropriate solutions and alternatives within a specified time frame and to follow up to ensure resolutions.

As a customer service representative, I understand the importance of gathering data from both customers and the company to provide accurate and complete information. I am skilled in using the appropriate methods and tools to provide high-quality customer service.

 I have strong skill set in problem-solving, clarifying customer complaints, and determining the best course of action to resolve issues. I also demonstrate an ability to provide appropriate solutions and alternatives within a specified time frame and follow up to ensure resolutions.

My experience includes gathering data from both customers and the company to provide accurate and complete information to customers. I am skilled in using the appropriate methods and tools to provide high-quality customer service and have a commitment to creating positive customer experiences.

 I possess empathy, persuasive speaking skills, and the ability to use positive language to provide excellent customer service acquired during my study at Daystar University as a communication and Public Relations student . Additionally, I have experience in contact center management, including strong phone contact handling skills, active listening, and the ability to manage help desk software programs efficiently.

Finally, I demonstrate skills in sales and marketing, including the ability to prospect, present, handle objections, close deals, and follow up to maximize sales. Overall, my diverse skill set and experience make you a valuable asset in various professions, including public relations, customer service, contact center management, and sales and marketing.